Support » Plugin: Zephyr Project Manager » Remnants after uninstall that refuse to go away

  • marcuslim

    (@marcuslim)


    every time i try to edit admin roles etc. your plugin name comes up but I don’t have it installed anymore. How to delete? I saw other users complaining about the same problem, you offered a solution which didn’t work, yet closed the issue as “solved”.

    There is no advanced option in Zephyr > Settings. Can you design a plugin that actually stops bothering users after uninstallation? Can you make it easier rather than making users jump through hoops?

    Please be more clear, where is the advanced option????

    • This topic was modified 4 months ago by marcuslim.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Dylan James

    (@dylanjkotze)

    Hi there,

    Thank you so much for getting in touch and sorry for the trouble you are experiencing.

    I would like to help you get this resolved as soon as possible.

    Just to confirm, are you referring to this support thread: https://wordpress.org/support/topic/deleted-plugin-how-to-remove-your-tables/? If so, this one was solved via email and I have added a button to the plugin settings under Zephyr > Settings > Advanced in order to remove all the Zephyr related data.

    Could I kindly ask if you could do this and please confirm if that works as expected?

    If you would like to instead remove the roles without activating the Zephyr Project Manager plugin please could you send me an email to dylanjkotze@gmail.com so that I can assist you further and help you get this resolved?

    Thank you for your time and patience, I really do appreciate it and look forward to hearing back from you.

    Best regards,
    Dylan

    marcuslim

    (@marcuslim)

    There is no advanced option in Zephyr > Settings. Can you design a plugin that actually stops bothering users after uninstallation? Can you make it easier rather than making users jump through hoops?

    Please be more clear, where is the advanced option????

    Plugin Author Dylan James

    (@dylanjkotze)

    Hi there,

    Thank you for the response and feedback, I appreciate it.

    I have created a small custom plugin for you to remove all the Zephyr roles as this will be a lot easier and will only require you to install the plugin and then activate it.

    Could I kindly ask you to:
    1. Download the zipped file from this link:
    https://drive.google.com/file/d/1anVtW3aIxIeI0nQjgPM7HMmycmnZ_Vh0/view?usp=sharing

    2. On your website (with Zephyr uninstalled), navigate to Plugins > Add New > Upload and select the zipped file downloaded in step 1.

    3. Activate it. Once activated, please confirm that the roles are removed as expected.

    4. Once done you can deactivate and uninstall it.

    Thanks for your feedback and I will definitely make changes for this. The method currently added (the button in the settings) was added as a lot of people asked that user roles not be removed on uninstallation so I added a button to delete this instead, but I will add a new setting (unchecked by default) that will automatically remove the roles and data when uninstalled.

    Thanks again for your time and please let me know if this works as expected.

    Best regards,
    Dylan

    Plugin Author Dylan James

    (@dylanjkotze)

    Hi 🙂

    I just wanted to follow up and confirm if the above worked correctly for you?

    Thanks again for your time.

    Best regards,
    Dylan

Viewing 4 replies - 1 through 4 (of 4 total)
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