Title: reminder stop sending
Last modified: December 21, 2021

---

# reminder stop sending

 *  Resolved [maxxqf](https://wordpress.org/support/users/maxxqf/)
 * (@maxxqf)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/reminder-stop-sending/)
 * the customer reported me that he doesn’t receive any review remind , when I try
   to manually send it , its shows the message like below :
 * Error: the customer has unsubscribed from emails.
 * but I check the recent order , the reminder is still schedule for other order
   and send OK order .
 * how to fix it ?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Neo WhiteRabbit](https://wordpress.org/support/users/longnguyen89/)
 * (@longnguyen89)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/reminder-stop-sending/#post-15183961)
 * Hi,
 * Thank you for using CusRev.
 * That means the customer has unsubscribed and does not receive any emails from
   your shop address. If they want to re-subscribe and receive emails, you can send
   them this link
 * `https://www.cusrev.com/unsubscribe?shop=your-site.com&email=customer-email@gmail.
   com`
 * Then click on the button “Re-subscribe” to re-subscribe. Remember to change your
   site address and customer email when sending the link.
 * Let me know how it goes.
 *  Thread Starter [maxxqf](https://wordpress.org/support/users/maxxqf/)
 * (@maxxqf)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/reminder-stop-sending/#post-15184594)
 * OK , after this , the reminder sending is ok , thank you very much !!!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘reminder stop sending’ is closed to new replies.

 * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev
   =2532349)
 * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/customer-reviews-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/customer-reviews-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/customer-reviews-woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [maxxqf](https://wordpress.org/support/users/maxxqf/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/reminder-stop-sending/#post-15184594)
 * Status: resolved