Remind Button is missing Orders page

Hi,

Thank you for using CusRev.

After the status of an order change to Processing or Completed, you can find in the plugin’s setting Review > Settings > Review Reminder tab > Order Status, there will be an envelope button under the Actions column to send the reminder manually.

On the Orders page, our plugin also supports two buttons to change the order status to Processing or Completed quickly. Screenshot https://imgur.com/JMZieWT

Please get more details on this solution https://help.cusrev.com/support/solutions/articles/43000072126-how-to-manually-send-review-reminders-

Hi,

Unfortunately, it is not possible. The order status must be changed to a paid status to trigger the plugin’s function to schedule a review reminder.