Support » Fixing WordPress » Remapping, Installing Theme, Hosting & FTP

  • I am building a website with a theme that I purchased from ThemeForest:

    I would like to use this theme on this wordpress site:

    This is my first time building a website for a friend but I have looked in many forums but I do not understand the child/parent site, etc.

    I remapped my WordPress blog to use a domain that I purchased from GoDaddy. I set the nameservers to point to WordPress. But I do have hosting with Hostgator,
    Question 1: Can I use my hosting provider?

    I followed the instructions to upload the .xml file of my purchased theme to Import>Tools. WordPress sent an email the installation was successful, but I dont see where to flip the theme on.
    Question 2: Where can I find this downloaded theme?

    I find it easier to use FTP to navigate around my site.
    Question 3: Where do I find the FTP username & Password?

    Any assistance is helpful.

    Thank you, Melissa

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff


    Volunteer Moderator 🚀

    1. First off all, to clear the confusion, and are two entirely separate entities, and you can’t install themes on a blog.

    If you want to use your theme, you’ll need to install WordPress on your hosting provider (Hostgator), then direct your domain there. Please see this for details:

    2. You’ll need to ask Themeforest about that. I’m sure they have a way to download it somewhere.

    3. is not a hosting provider, they do not offer FTP access. Please see the answer to #1 above.

    Hey James,

    Thank you for the clarification & guidance on working thru the new installation.

    Under my Themes tab, there are only three options – Trending, Popular & Newest. Where may I upload the .zip file for the new theme? I watched many videos on installing this theme & the “Install Theme” tab is not visible.

    Best, Melissa

    Okay, here’s what I did:

    I contacted GoDaddy – and pointed the Nameservers to Hostgator.

    I am in Live Chat with Hostgator to use FTP access to upload my WordPress Theme purchased from ThemeForest.

    I followed a video tutorial on ThemeForest showing its capabilities:

    I hope to crunch thru it today for a successful launch. I feel like I am getting closer.

    Best, Mel

    Moderator James Huff


    Volunteer Moderator 🚀

    Perfect, its sounds like you’re on the right path. 🙂

    Please let us know if you have any more questions!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Remapping, Installing Theme, Hosting & FTP’ is closed to new replies.