Title: Reliability Concern
Last modified: August 22, 2016

---

# Reliability Concern

 *  Resolved [djkfunk](https://wordpress.org/support/users/djkfunk/)
 * (@djkfunk)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/reliability-concern/)
 * Hi, been using Barc chat for a few weeks now. Overall, I like it. It’s very slick
   looking and has a lot of great built-in functionality – most notably, a TON of
   emoticons (which everyone likes) and the ability for users to resize the window.
 * I need to be able to ban users – I know this becomes available when you upgrade
   from the free version. However, I’m concerned about its reliability. I’ve noticed
   it go down several times while I had a group chat going (in fact, it’s down right
   now). Also, I’m a night owl and it seems like it’s almost always down late at
   night.
 * So my question is – what are you doing to address these reliability issues? Again,
   I like the product, but I need assurances before I start paying you money every
   month. Thanks in advance.
 * [https://wordpress.org/plugins/barc-chat/](https://wordpress.org/plugins/barc-chat/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [djkfunk](https://wordpress.org/support/users/djkfunk/)
 * (@djkfunk)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/reliability-concern/#post-5174547)
 * I understand you may need to do updates and maintenance periodically – but it
   seems to me that, since this isn’t a self-hosted chat solution, you should have
   backup servers or some sort of contingency plan for when things inevitably need
   updating or fixing.
 *  Plugin Author [barcinc](https://wordpress.org/support/users/barcinc/)
 * (@barcinc)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/reliability-concern/#post-5174729)
 * Hey djkfunk — we’re working hard to improve stability and should have updates
   soon!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Reliability Concern’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/barc-chat_a6cbed.svg)
 * [Barc Chat](https://wordpress.org/plugins/barc-chat/)
 * [Support Threads](https://wordpress.org/support/plugin/barc-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/barc-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/barc-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/barc-chat/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [barcinc](https://wordpress.org/support/users/barcinc/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/reliability-concern/#post-5174729)
 * Status: resolved