Support » Plugin: NS Remove Related Products for WooCommerce » Related products still being displayed

  • Resolved rvdpteg

    (@rvdpteg)


    I installed the plugin but the “aanverwante producten” are still being displayed on our site https://afzethekken.nl
    Any idea?
    Kind regards,
    Rob

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author NsThemes

    (@nsthemes)

    Hi rvdpteg,

    thank you for contact us, we see that you don’t activated our plugin because we don’t see our css file in your source page.
    Can you try to activate it?

    Please feel free to write us if you have any questions.

    Best regards

    rvdpteg

    (@rvdpteg)

    Hi there,

    I just re activated it.
    Thank you for helping me!

    Kind regards,
    Rob

    Plugin Author NsThemes

    (@nsthemes)

    Hi rvdpteg,

    you see any error when you activate the plugin?
    Can you answer us at the following questions please?
    – what version of WordPress are you using?
    – what version of WooCommerce are you using?
    – what is your theme name?

    Best regards

    rvdpteg

    (@rvdpteg)

    No visible errors.

    WP version: 4.8 I think
    Woocommerce Version: 3.5.4
    Theme: Fastshop
    https://themeforest.net/item/fastshop-amazing-woocommerce-shop-theme/20416116

    If it’d help, I can make you an administrator.

    Best regards,
    Rob

    Plugin Author NsThemes

    (@nsthemes)

    Hi Rob,

    yes, can you write us at info[at]nsthemes[dot]com

    Best regards

    rvdpteg

    (@rvdpteg)

    I just made you an administrator.
    Kind regards and a good weekend!
    Rob

    Plugin Author NsThemes

    (@nsthemes)

    Problem solved!

    Please rate us!
    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
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