Related Products showing from a different Category ?

Hi @mave27,

Greetings from WebToffee support. Thank you for reach out to us.

It looks like you want to display related products based on the product’s subcategory. The following code snippet allows you to prioritize recommendations from the subcategory. If there aren’t enough products in the subcategory, it will automatically pull items from the main category as a fallback.

add_filter('wt_crp_subcategory_only', '__return_true');

Please copy the code snippet and paste it into your active theme’s function.php file (WordPress Dashboard > Appearance > Theme Editor > functions.php) or you can use a Code Snippet plugin to do that for you.

Let us know if you’d like further assistance.

Hi @mave27,

Thanks for getting back to us. We’re glad to hear that the provided solution worked for you, and we truly appreciate your feedback on the plugin.

Regarding your further concerns, the black dots on the top of the slider appear to be caused by a theme conflict. Similarly, the misalignment of the ‘Related Products’ title is also likely due to theme-related issues.

To address these concerns (hiding the black dots and properly aligning the ‘Related Products’ widget title inside the page body), you may use the following code snippet:

add_action('wp_footer', function () {
    if (is_product()) { 
        ?>
        <script>
            jQuery(document).ready(function ($) {
                $('.related.wt-related-products').addClass('row');
            });
        </script>
		<style>
			
			@media only screen and (min-width: 1200px) and (max-width: 1660px) {
				.related.products.wt-related-products {
					padding: 0px 30px;
				}
			}
			.wt-related-products .wt-crp-heading {
				padding: 0px 10px;
			}
			.wt-related-products ul.products li.product {
				list-style: none;
			}
		</style>
        <?php
    }
});

Regarding the anomaly you mentioned, we were unable to replicate the issue on your site, and the provided page URL currently leads to a “404 Page Not Found” error. Kindly verify the link or provide us with a screen recording of the issue you’re experiencing, along with a working link, so we can replicate it.

If you have any privacy concerns about sharing these details here, you may securely share them through this support link.

Kindly try the solutions provided and let us know how it works for you. If you encounter any further issues, feel free to reach out!

Hi @mave27 ,

We’re sorry to hear that the code snippet didn’t work as expected. To help us replicate the issue on our end, could you kindly share your theme’s zip file with us? This will allow us to analyze the theme setup and any potential conflicts. You can zip the theme directory and securely share it using this link.

Regarding the Related Products Slider Issue:
For the product page Tescoma Oil Dispenser 0.5L – Grandchef, the related product slider is displaying in grid style instead of a slider. Upon reviewing, the category Oil & Vinegar Dispensers has a total of 5 products. However, the slider settings for the desktop view specify 6 products per page. Since there aren’t enough products available to meet this number, the slider defaults to a grid style.

I hope this provides you with clarity. Looking forward to receiving the requested information to assist you further!