Support » Plugin: Related Products for WooCommerce » Related products not showing in mobile view

  • Resolved gatenet

    (@gatenet)


    Hello there and thank you for your good work. My problem is that in the desktop version the plugin works well and showing the related products I have chosen but in the mobile version is not showing. I use the oceanwp theme for that. Is there anything I can do?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author webtoffee

    (@webtoffee)

    Hi @gatenet,

    Please make sure that you are using the latest version of the plugin. If issue persists, please share a product link for which you have set up related products.

    Hello there and thank you for your answer. It seems that is working on mobile but the problem is now that is doesn’t store the related product. So when I choose 3 related products and update the product is all fine, but when I refresh the browser the related products disappear.

    Ok I figure it out, I had to disable the woo default related products

    Plugin Author webtoffee

    (@webtoffee)

    Hi @gatenet,

    Great. If you like the plugin, please leave a review.

    Thanks!

    Thank you I will leave for sure a review, the last question is there a pro version that we can relate more than 3 products?

    Plugin Author webtoffee

    (@webtoffee)

    Hi @gatenet,

    We do not have a pro version as of yet. However, you may use below code to increase the limit on number of related products.

    Copy the code to your active theme’s functions.php

    add_filter('wt_related_products_number', function($number){
          return 4; // change the number here
    });
    gatenet

    (@gatenet)

    Thank you very much

Viewing 7 replies - 1 through 7 (of 7 total)
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