• Resolved atescetin

    (@atescetin)


    Hello all,

    I really like the look of the related posts module of Jetpack and I do not want to use another plugin for that feature, however the results shown under the posts are not related with the post subject.

    Normally I had 1 category and around 130 tags, when I had this issue I contacted Jetpack support and they asked me to add more categories and separate all these tags under the new categories (which I did). But nothing changed, I see game related news under tv show posts.

    Any ideas?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Jetpack calculates related posts based on multiple factors. The post title, the categories, and the tags are all taken into account but we give a lot more weight to the post content itself in our algorithm. Changing a post’s category or adding new tags consequently may not change things much. Changing the post content will have a much bigger influence.

    If the posts returned by the module don’t seem related at all, could you give me a few examples so I can take a closer look?

    If you want your site URL to remain private, you can also contact us via this contact form:
    http://jetpack.com/contact-support/

    Thanks!

    Thread Starter atescetin

    (@atescetin)

    Jeremy,

    Here is a link, but I must warn you, the website is not in English language:
    http://yildizsavaslari.com/wordpress/2014/08/17/rebels/

    This post is about the “Rebels” TV show. The related post results show:

    1. a post about games
    2. a post about “Clone Wars” TV show (which has a separate tag)
    3. a post about The Force Awakens film

    All these 3 results have separate tags. What I want is, when a user clicks on a post about “Rebels” TV show, only posts about “Rebels TV show” appears.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Thanks for the extra details. I’ve asked our team in charge of Related Posts to take a closer look, and I’ll let you know as soon as we have some answers for you!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    @atescetin Did you make any customizations to the results returned by Jetpack’s Related Posts, thanks to some of the filters described here for example?

    Thread Starter atescetin

    (@atescetin)

    No I didn’t.

    Thread Starter atescetin

    (@atescetin)

    Any news on this issue? I’m still not getting “related” results.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    I’m afraid we’ve made no progress on this issue. I’ve asked our Data team for an update on this, and will let you know as soon as I have some news.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Good news! We’ve made some changes to our algorithm that should help your site!

    Over the next few days, you should see the Related Posts on your site become more relevant. Let me know and send me some examples if you still experience issues then!

Viewing 8 replies - 1 through 8 (of 8 total)
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