Support » Plugin: Jetpack by » Related Posts Disappeared

  • Resolved Rhys Wynne


    Volunteer Moderator

    Hi All,

    On the latest version of Jetpack & WordPress.

    All of a sudden, the related posts have disappeared from each post.

    I’ve so far run the debug mode and nothing has popped up for being untoward.

    I’ve also switched my theme back to Twenty Seventeen, and disabled a plugin that could have been affecting it. I’m speaking with my client to see if anything else has happened, but what else could be affecting it?

    It has previously been working fine.



Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Lisa Schuyler


    Hi @rhyswynne!

    Does your Jetpack plugin appear well connected to Check on your Jetpack -> Dashboard page. Scroll down to the ‘Site Connection’ box to check.

    If the issue still persists, could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:


    Rhys Wynne


    Volunteer Moderator

    Thanks @lschuyler,

    I’ve sent an email through. My isn’t connected to the client’s account, but I can speak to them and get them to verify you can speak to me if need be 🙂




    Hi, I can confirm that the plugin is connected to my personal account.

    Plugin Contributor Lisa Schuyler


    Thanks! Our team will take a look and respond to your request soon.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Related Posts Disappeared’ is closed to new replies.