Support » Plugin: Jetpack by WordPress.com » Translations gone, back- and front end

  • Resolved Manuel Fritsch

    (@let-me-see)


    Dear Jeremy,

    after updating Jetpack today, I noticed that the translation to German has gone missing. Almost all of the backend labels, and also the related post labels on the front end are in English, and my network admin panel tells me all is up to date, including translations…

    Please advise.
    Thanks
    Manuel

    https://wordpress.org/plugins/jetpack/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Could you go to Dashboard > Updates in your dashboard, and click on the Update button appearing at the bottom of the page, to force an update of your language settings?

    Let me know if it helps.

    There is no such button, as I tried to tell you beforehand, because from the other thread I knew you would ask 🙂 All is up to date, I checked twice.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Here is how it looks on my end:
    http://i.wpne.ws/dthn

    If you don’t see such an option, and if Jetpack is still not translated, could you let me know what version of German you use on your site? You should be able to check that under Settings > General in your dashboard, at the bottom of the page. If you use anything order than the default German language, I’m afraid Jetpack won’t be translated, until someone contributes translations here:
    https://translate.wordpress.org/projects/wp-plugins/jetpack

    Let me know how it goes.

    Dear Jeremy, as I tried to point out in both my comments: There is no such translation available. I know my way around my backend. If there was, I would see this button, as I have seen it many times before. If there isn’t, I expect everything is alright and up to date.

    Yes, I am using the default German. The translations really worked just fine until the last update, which also seemed to be to a beta version of Jetpack, at least I remember this from the update screen (I usually check what’s new). However, my system tells me that I am on 3.8.0 now, no beta. Maybe there was a temporary error in the update service? I do not remember ever having been offered a beta version of any plugin to update to before.

    So maybe, I need to reinstall the plugin? Will I lose my settings, if I do?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    You won’t lose your settings by reinstalling the plugin, but I don’t think it will solve your problem either. The German language files aren’t shipped with the plugin anymore, they’re automatically downloaded from WordPress.org. Obviously that’s not happening on your site, though. I’m honestly not sure why this is happening.

    Do you happen to use a plugin to control WordPress autoupdates? If you do, could you try to deactivate it, and let me know if it helps?

    If you still can’t update translations, could you download this file, and place it in the /languages/ folder in Jetpack to manually add in the translations? That should solve your problem for now, but that won’t help when a new Jetpack release comes along I’m afraid.

    I do not use such a plugin. One of my security plugins could be interfering here (NinjaFirewall and BulletProof (.htaccess) Security), but in that case, I wonder why noone else remarks on the language issue… also, both logfiles show no events that fit this case.

    The file you linked is not available at present, the service says it has a bug. I will try that again tomorrow. However, I just checked the jetpack languages folder: There are many, many language files, just German is missing entirely. Does this change anything? Or, if you knew that already and this was done on purpose – why?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    The file you linked is not available at present, the service says it has a bug. I will try that again tomorrow.

    Could you try with this URL insted?
    http://i.wpne.ws/duWc

    if you knew that already and this was done on purpose – why?

    That’s part of the new language pack management on WordPress.org: plugins can now be translated on WordPress.org here:
    http://translate.wordpress.org/

    If a plugin is fully translated into a specific language (like German), plugin authors can remove the language files from the plugin, and the langage files are then automatically downloaded and updated by WordPress.

    You can read more about it here:
    https://make.wordpress.org/plugins/2015/09/01/plugin-translations-on-wordpress-org/

    However, it seems that WordPress’ automatic language updates don’t work on your site at the moment, for some reason.

    Do you happen to use Version Control on that site, maybe? That could interfere with WordPress’ updater.

    Thank you for the information, that was news to me. Yes, this updating mechanism seems not to work at present. Maybe this could have to do with me using a MS install, with English on back & front end on the network and domain level, and German on the main site (subdomain level) which I refer to, here? (That would be http://de.movemeta.org)

    I down-&uploaded the language file you provided, it works now. Hope it will somehow work when the next update comes… I do not use Version Control.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Maybe this could have to do with me using a MS install, with English on back & front end on the network and domain level, and German on the main site (subdomain level) which I refer to, here?

    You’re right, that’s indeed the issue, thanks for the extra details! I could reproduce the problem on a test multisite instance of mine, and I then found this open bug report for WordPress Core:
    https://core.trac.wordpress.org/ticket/30559

    I’d suggest using the code snippet suggested by the user in the ticket, until this issue is solved in a future WordPress update.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Looking into this some more, there seems to another issue with translations, highlighted in this ticket:
    https://core.trac.wordpress.org/ticket/34029

    Hopefully these 2 issues will be fixed in a future WordPress release, so you won’t have to manually install translations.

    I really hope so, too… I see a lot of problems coming up if not. Maybe not for people in the Greatest Nation on Earth (and the Commonwealth of course), but everywhere else. ^^

Viewing 11 replies - 1 through 11 (of 11 total)
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