Support » Plugin: nrelate Related Content » Related Content stuck in indexing mode

  • My related content plugin is not coming out of indexing mode….It has said the following message for 2 days.

    nRelate has started indexing your site! This can take anywhere from 15-120 minutes depending on how much content you have. Once completed, our plugin will display on your website. If this message is still displaying after two (2) hours, please create a post in the forum and we will look into it.
    Service Status: All Systems Go! Nov 13 15:08 UTC
    Related Content will show thumbnails, and default thumbnail is set.
    Genesis themes are supported, but may require configuration.
    W3 Total Cache is supported, but may require configuration.


    You should see 6 related content icons and headlines at the bottom of the home page, in column 2. There is a large blank spot there now….

    Please help.

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  • I have the same problem.

    Where’s the plugin support???

    Same problem. Were is the support?



    nrelate Support Rep

    @joecap1 — We see that indexing for your site is now complete and Related Content is up and running. Thanks for using nRelate!

    @fabricio.s — Can you please let us know which domain you use our plugin on so we can take a look? Sorry for the delay, we’re usually over at but we will definitely work to be more present on this support forum as well. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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