Title: rejected data
Last modified: November 1, 2020

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# rejected data

 *  Resolved [jpmellon](https://wordpress.org/support/users/jpmellon/)
 * (@jpmellon)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/rejected-data/)
 * Hi there,
 * I am receiving the following alert message when submitting the form data:
 * ‘Your data is rejected.
    Unfortunately, your data is marked as invalid and therefore
   rejected..’
 * I have deactivated the cache plugin (autoptimize) & tried very basic form with
   just one mutliple choice input –> same result. Started from scratch with just
   one question –> same result.
 * Any idea how to solve this?
 * regards, Peter
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frejected-data%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Tripetto](https://wordpress.org/support/users/tripetto/)
 * (@tripetto)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/rejected-data/#post-13607230)
 * Hello Peter,
 * Thanks for reporting and sorry you run into this issue!
 * This probably indicates a problem in the anti-spam system. We like to investigate
   this. The easiest way for us is to get temporary access to your WP admin so we
   can have a look. Would that be possible to arrange? If so, please contact us 
   through the chat support on our website ([https://tripetto.com](https://tripetto.com))
   so we can discuss safe transfer of the login details.
 * Hope to hear from you.
 * Kind regards,
 * Mark
    Tripetto
 *  Plugin Author [Tripetto](https://wordpress.org/support/users/tripetto/)
 * (@tripetto)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/rejected-data/#post-13614161)
 * Hi Peter,
 * In the meantime we had contact via our chat and we had a look in your WP Admin.
   You indicate the issue is resolved after that. We will close this thread for 
   now.
 * If you have any other questions, please let us know.
 * Kind regards,
 * Jurgen
    Tripetto

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘rejected data’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Tripetto](https://wordpress.org/support/users/tripetto/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/rejected-data/#post-13614161)
 * Status: resolved