Title: reinstalling wordpress? Last modified: August 19, 2016 --- # reinstalling wordpress? * [fifthhouse](https://wordpress.org/support/users/fifthhouse/) * (@fifthhouse) * [16 years, 7 months ago](https://wordpress.org/support/topic/reinstalling-wordpress-4/) * My image upload isn’t working and one solution that’s been suggested is to reinstall wordpress. * I called my server and was not at all confident in what they told me to do, as they themselves didn’t seem too confident. * I was wondering if someone here could direct me as to what to do. Is reinstalling something I can do by just uploading the wordpress files to my old site? Will this leave all my plugins, settings, and everything else still intact? * Also, I just read up on the [tools upgrade subpanel](http://codex.wordpress.org/Tools_Upgrade_SubPanel). Is this one way to reinstall the complete wordpress software, or is it only some kind of partial install? Viewing 5 replies - 1 through 5 (of 5 total) * [John H](https://wordpress.org/support/users/wpbloghost/) * (@wpbloghost) * [16 years, 7 months ago](https://wordpress.org/support/topic/reinstalling-wordpress-4/#post-1241403) * I have run into issues with my uploader not working after upgrading as well. When you click on the image upload button, see if there’s another option, such as the “Browser Uploader”, you can use. * Reinstalling WordPress probably won’t fix the problem, but I suppose I could be wrong. * You sound like you don’t really know how to upgrade or install WordPress. If you attempt this, please please please create a full backup of your website. * Backup both your WordPress files in your hosting account AND your database. * The Upgrade Tool from within your Dashboard you could say is a partial install because it doesn’t create a new database and all that; it (basically) just installs all the WordPress files except for the wp-content directory and does not erase your wp-config.php file. * It’s doubtful that would help. * [shane-g](https://wordpress.org/support/users/shane-g/) * (@shane-g) * [16 years, 7 months ago](https://wordpress.org/support/topic/reinstalling-wordpress-4/#post-1241411) * Hi, * If you can not able to upload the image then provide the exact error message rather then going to reupload the wordpress. Also assign 766 recursive permissions wp-content directory and disable all the plugins would resolve your problem. * Thanks, * Shane G. * [doc4](https://wordpress.org/support/users/doc4/) * (@doc4) * [16 years, 7 months ago](https://wordpress.org/support/topic/reinstalling-wordpress-4/#post-1241413) * fifthhouse, * Not confident that a reinstall will correct the issue, however a reinstall is a simple matter. Download the latest WordPress release then remove/delete the wp-content folder from the downloaded folder (Not from the server). What you want is to preserve the wp-content because it contains all of your plugin, images and theme files. The re-upload everything else. To be safe please read through the upgrade instructions as well. * Thread Starter [fifthhouse](https://wordpress.org/support/users/fifthhouse/) * (@fifthhouse) * [16 years, 7 months ago](https://wordpress.org/support/topic/reinstalling-wordpress-4/#post-1241483) * Thanks for your responses everyone. A few notes below: * WpBlogHost, one note of clarification: my problems with image uploading didn’t start after an upgrade. It’s a fairly new install and the first time I tried to upload an image it didn’t work. * doc4, The reason I was wondering about reinstalling wordpress as a solution is from [this post](http://wordpress.org/support/topic/316270?replies=3) where this was suggested. * Shane, I don’t get an error message. What happens is that the uploader will take a moment as if it was uploading, and then in the upload window the name of the image I tried to upload will appear, but not the image. There is no image to put in the post but in my media manager a the name will appear there also. When I check the files on my server the image isn’t there. * I’ll wait a little longer to see what kind of response comes in, and then I’ll try the reinstall without the wp-content folder, as you suggested Shane. * Oh yeah, I have backed up both my entire server account files with data base, and my wordpress site. * [johnnyc7680](https://wordpress.org/support/users/johnnyc7680/) * (@johnnyc7680) * [16 years ago](https://wordpress.org/support/topic/reinstalling-wordpress-4/#post-1241663) * [@fifthhouse](https://wordpress.org/support/users/fifthhouse/) — I am experiencing the same issue now – broken image appears when I upload any type of image file. Very frustrating because it was totally out of the blue. * Tried numerous solutions but nothing has worked. * Did you ever resolve this issue? If so, how? Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘reinstalling wordpress?’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 5 replies * 5 participants * Last reply from: [johnnyc7680](https://wordpress.org/support/users/johnnyc7680/) * Last activity: [16 years ago](https://wordpress.org/support/topic/reinstalling-wordpress-4/#post-1241663) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics