Support » Plugin: Link Library » Reimport All Links Deletes All Link Categories And Imports No Old Links

  • Hello,

    Been using your plugin for years without issues, but after the upgrade converting to custom post types, we have not been able to get it working properly on a number of sites where it worked fine before.

    These issues are on a WP4.9.8 multisite network with about 60 sites.

    The WP legacy link manager is active.

    Link Library is active and in some cases reports that no link categories are present. We can add a link category and the warning message no longer displays.

    However, upon clicking the Re-import link button, the process runs but it deletes all link categories and none of the old links are imported.

    This is happening on many of the sites on the network.

    Can you provide any insights?

    Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Yannick Lefebvre

    (@jackdewey)

    Sorry for the trouble you are experiencing.

    First question, had you been keeping Link Library updated regularly, or had it been a long time since you last updated? I have the feeling that you might have been running on an old version and that your old link data table was not up-to-date.

    To try to fix this, you would need to:

    – Delete the current version of Link Library
    – Download the last 5.9 version of Link Library and upload it to your site (https://downloads.wordpress.org/plugin/link-library.LinkLibrary_5.9.15.8.zip)
    – Activate and deactivate it, maybe more than once
    – Then try to update to 6.1.x and do the re-import

    Hello Yannick,

    I update almost daily.

    However, if you think rolling back to the earlier version might work, I can try that.

    I will try and report back.

    Thanks,
    Phil D

    • This reply was modified 1 year, 3 months ago by SooBahkDo.
    Plugin Author Yannick Lefebvre

    (@jackdewey)

    Well, if you’ve been updating daily, how did you not get the update for custom post types that I published back in June until now?

    Hi Yannick,

    I received the update back then, but I did not take any action about importing the old links until recently. That is when I discovered the issue.

    I am trying your suggestion now.

    Thanks

    I activated and deactivated the earlier version multiple times on multiple sites and then updated to the new version.

    I checked to see if the categories listed under the WP Link manager were now listed as Link Library categories and they were not. I do not know if the categories should have imported when activating the new plugin and before running any upgrade tools, but they did not.

    I then rank the Re-import links process and encountered this message:
    “Link Library: No Link Categories on your site” (Note: there were Link Library categories before running the re-import process)

    “There are currently no link categories defined in your WordPress site. Link Library will not work correctly without categories. Please create at least one before trying to use Link Library and make sure each link is assigned a category.”

    Do you have other suggestions?

    Thanks

    • This reply was modified 1 year, 3 months ago by SooBahkDo.
    • This reply was modified 1 year, 3 months ago by SooBahkDo.
    Plugin Author Yannick Lefebvre

    (@jackdewey)

    I am starting to run out of ideas. Can you export and send me your library configuration via e-mail at ylefebvre at gmail?

    Emailed as requested

    The same thing happened to me–we recreated the library.

    Additional information is that on sites without any old or new links, running the re-import process deletes all Link Library categories every time.

    • This reply was modified 1 year, 3 months ago by SooBahkDo.
    Plugin Author Yannick Lefebvre

    (@jackdewey)

    SooBahkDo: the point of the re-import feature is to get a clean slate in the new data format and re-import all links from the old format to the new one.

Viewing 10 replies - 1 through 10 (of 10 total)
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