Support » Plugin: Import any XML or CSV File to WordPress » regular price updating issue

  • Resolved electron10

    (@electron10)


    Hi guys, I have massively uploaded products to my website using WP ALL IMPORT Plugin and CSV file, but when finished I realised that prices are inluding 6,30€ more this is because I had uploaded the wrong column. next I tried to update the prices using the same plugin and CSV where I fixed all the prices. the prices are correctly updated on the back end (regular price = 3,15€) but the price that the costumer see is different (Price shown = 9,45€).

    I have tried updating all my plugins and Woocommerce Database and deleting the caché files, I tried opening the page on other computers, but there is no way to fix it.
    I have the taxes and shipping costs well done because I stills work fine for my prodcuts that ar not uploaded with the CSV file.

    I tried to modify stock by using the same technique and works but not the prices.

    The only thing worked for me is when I add a sales price and update then The two prices are shown well. next I delete the sales price and update then the regular price and front end price does match.

    The problem is that I have more than 7000 products. I can’t fix it one by one.

    Any help please ? thank you in advace

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP All Import

    (@wpallimport)

    Hi @electron10

    When the prices aren’t displayed correctly it usually means that the “_price” custom field isn’t updating. Please check the import settings and make sure that you’re updating that field: https://d.pr/i/3p1Tq9.

    Hi,
    Thank you very much! I finally fixed it a few days ago.
    kind regards,

    imokweb

    (@imokweb)

    Hi there,

    We’re having the same issue. At first the _price custom field was not set. Then I’ve set it but still no luck. The prices are still showing differences.
    Here’s my setup:
    http://prntscr.com/mkj11y

    Visible issue:
    http://prntscr.com/mkj28b

    Please advise.
    Thank you,
    Have a great day,
    Istvan

    imokweb

    (@imokweb)

    Trouble has been solved. Nothing wrong with the importer 🙂

    We are importing form a Google Spreadsheet and the SKU column name got changed accidentally 😜. This lead to the fact that none of the Products got updated.

    Hi, how you solve the problem?

Viewing 5 replies - 1 through 5 (of 5 total)
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