Support » Plugin: Elementor Page Builder » Regret using Elementor

  • rtwite

    (@rtwite)


    We had a theme upgrade by a developer and she used Elementor when she worked on the project. Left the plugin active in our new site and after using it for a couple of days, I liked how it worked. Unfortunately within about 5 days, it just suddenly stopped working and I got the “White Screen Of Death”. Yes, that is even mentioned in their support site. Tried everything to get it to work. Asked our IT people to help and they couldn’t figure it out either. The strange thing was that it worked just fine in an exact copy of the site in staging. Contacted support and it took them days to respond and they were not very helpful. After about 2 weeks if it not working, it suddenly started working, but only for about 2 days. Now it has stopped again. The problem is I used it on almost all our pages and now I can’t edit them correctly. Very frustrating process so don’t really recommend this plugin.

Viewing 1 replies (of 1 total)
  • LogoLogics

    (@logologics)

    Hi,

    Sorry you ran into this issue.
    Please start a support threat here, so we can try fix this.

    I can tell you right now ( having 50+ sites running on Elementor myself ) that this is probably server related. That would explain why it worked fine in staging.

    Maybe this will help you out: https://docs.elementor.com/article/184-cant-edit-with-elementor

    For more help, please start a support topic on this forum, we are not allowed to help out in review section.

    Annie

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.