• Resolved james55420

    (@james55420)


    When I test my registration page submit button, it doesn’t do anything. When I click the button gets a dotted line around it but never submits the form or changes the page view. The page doesn’t even look like it is trying to load anything.

Viewing 6 replies - 1 through 6 (of 6 total)
  • I have been able to narrow this down a bit. I think it is related to inviation codes. I have installed this on two sites and forgot that I didn’t enter the invitation codes into this site. I believe that is why the submit button is not working, however, that has raised a new issue.

    I am not able to enter invitation codes into the raw codes box now. When I click in the box, nothing happens. I am not able to select Auto Generate Codes or Invite Through Email.

    Plugin Author Genetech Solutions

    (@genetech)

    Auto Generate Codes or Invite Through Email sections are only available in our PRO version. Please share url for your registration page .

    Thank you for your help. Yes, I do have the pro version and because of the private content on the page I am not comfortable putting the link here.

    I did find this error in the Error Log:
    [Wed 27-11-2019 19:17:39] [Client : 73.228.207.248] [URI : /wp-admin/plugins.php?_wpnonce=0c7ac7ed29&action=activate&plugin=pie-register%2Fpie-register.php] [error] Unknown column ‘usage’ in ‘wp_pieregister_code’ [Function : install_settings] [Line : 671] [File : /home3/creamcorn/members.SITE NAME REMOVED.com/wp-content/plugins/pie-register/classes/base.php]

    Plugin Author Genetech Solutions

    (@genetech)

    If you have a pro version then please login with your store account and submit a support ticket. PRO support: https://store.genetech.co/support-ticket/

    We need to check your site settings and form pages so we can look into the issue.

    Thanks

    Hope this is solved. My submit button on admin side is totally gone, not visible at all. I I posted about it above here under Sakshin.

    Plugin Author Genetech Solutions

    (@genetech)

    Hi @sakshin,

    We need to look at your registration form. Please share url of your registration form page via our contact us form here.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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