Registration page redirects to HTTP 500 error

  • Resolved nerdoflinux

    (@nerdoflinux)


    6 years, 9 months ago

    After creating a sign up page with ultimate member, whenever I go to test it, after entering all my credentials and pressing enter, I get redirected to a page that chrome says is a HTTP 500 error.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    6 years, 9 months ago

    Hi @nerdoflinux,

    I think this may be because of a plugin/theme conflict. Can you do a conflict test and see if the issue goes away? This doc explains how to do a conflict test if you are not sure: How to do a plugin/theme conflict test?

    Regards.

    Thread Starter nerdoflinux

    (@nerdoflinux)

    6 years, 9 months ago

    I disabled all plugins except for Ultimate Member and I still receive the error.

    Thread Starter nerdoflinux

    (@nerdoflinux)

    6 years, 9 months ago

    I managed to fix the issue. I turned on error logging, and found out the the issue was the error message: PHP Fatal error: Uncaught Error: Call to undefined function utf8_decode()

    I managed to fix that by running
    sudo apt-get install php7.0-xml
    and restarting apache on my Ubuntu server.

    florong

    (@florong)

    6 years, 8 months ago

    In my case, the error message is
    PHP Fatal error: Uncaught Error: Call to undefined function mb_detect_encoding() in /var/www/html/wp-content/plugins/ultimate-member/core/um-filters-fields.php:396

    Fixed the problem by executing the following command and restart apache2 service.
    sudo apt-get install php7.0-mbstring

    • This reply was modified 6 years, 8 months ago by florong.
    utsav0112

    (@utsav0112)

    6 years, 3 months ago

    all i did was run the following command:
    sudo yum install php70-mbstring

    and then restart my httpd:
    sudo service httpd restart

    and that resolved the issue!

    • This reply was modified 6 years, 3 months ago by utsav0112.
Viewing 5 replies - 1 through 5 (of 5 total)
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