Support » Fixing WordPress » Registration Loop

  • Resolved unity4625

    (@unity4625)


    I have noticed an issue with WordPress, or maybe someone can help me find an obvious solution.

    I’ve noticed that when I create a new user from the admin dashboard, I’m asked to create their password and send them an email notification with the password.

    However, the newly added user gets an email that has a link for them to set their own password. When they go to the link, the new user has to create a new password by using the “forgot password” link.

    If I’m missing something, could someone please advise. Otherwise, if there is a core WordPress developer who is seeing this, maybe there can be a fix to registering a new user. As a suggestion, we can choose to send the user a “reset password” link instead of creating for them a password.

    • This topic was modified 5 months, 3 weeks ago by Jan Dembowski.
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  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    That’s intentional.

    You need to set a password when creating the account so no one but you can utilize the account while it exists, waiting for the user to take over.

    The user then needs to create their own password so only they can utilize the account going forward.

    Thread Starter unity4625

    (@unity4625)

    Thank you for your reply, James.

    I discovered the issue of the loop. It was with the WooCommerce plugin, but I know that you can’t help me with that, so I’m using the default WordPress login page.

    However, I did notice that when the new user goes through the link to set up a new password, they get an error saying that the link is invalid. They will have to put in their username or password to get ANOTHER link to reset their password.

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