Support » Plugin: Awesome Support - WordPress HelpDesk & Support Plugin » Registration is not longer working

  • sprocker

    (@sprocker)


    The Register page is accepting the user details but then on “Create Account” being clicked the page that includes the registration form just re-loads.

    I have disabled all plugins and tried with twenty twenty theme and still registration will not complete.

    Can you advise on what the issue could be? what I could try?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author yeisonbp

    (@yeisonbp)

    Hi @sprocker,

    The first thing I can think of is that it sounds like a caching issue. Can you make sure that your host excludes all the ticket pages from their caching system as well as make sure any caching plugin excludes those as well?

    Regards.

    sprocker

    (@sprocker)

    Thanks but no caching or caching plugin enabled.

Viewing 2 replies - 1 through 2 (of 2 total)
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