• Resolved rippleffect

    (@rippleffect)


    I have a registration form that is required to be filled out in order to get access to the website (A series of questions). After the new member completes the form, I can then access the results of their response’s in the Users section under Info. My question is, is there a way to edit the info that was submitted?
    Example; One of the questions on the form asks, “Who referred you?” The new member submitted the wrong name and I would like to edit or update the information with the correct person. Is this possible?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @rippleffect

    If you log in as an admin, you can visit the user profile and from the gear icon dropdown, you can log in as that user and update their profile.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @rippleffect

    You need to add those fields added in the Register form to the Profile form. When you add a field to the Profile form via UM Form Builder, it should show those fields. And then you can edit those fields when you visit the Profile page > click on “gear icon” > Click “Edit Profile”.

    Thread Starter rippleffect

    (@rippleffect)

    Thanks for the response,

    I was able to create a Profile Form called “Registration Profile”, including the “fields” from the initial registration. I then created a landing page for the short code. I then added to the page to the menu for access on the website. I even turned on “Enable Profile menu” from the settings to ensure profile info would be visible.

    Unfortunately, none of this works

    I’m realize that the answers from the registration form come through as metadata. I also understand that I can include that metadata on the header just below the user’s display name from the profile editor within the forms section of UM. Meaning, I can see the info, I can’t edit it. Yes, there is a gear icon to the right. Yes, I can tap edit profile. But unfortunately, nothing shows up to edit

    Thanks for your time

    Thread Starter rippleffect

    (@rippleffect)

    I have not received a response in quite a few days. Could someone from plugin support let me know if there is something wrong on my end, this feature not available or if this is an issue with the plugin? Any help would be appreciative.

    Thanks for your time!

    Hi @rippleffect ,

    Please check Fields Visibility Mode doc, this might help you.
    How to edit a user’s profile page & fill out or edit empty fields

    • This reply was modified 2 years, 1 month ago by gelieys.
    Thread Starter rippleffect

    (@rippleffect)

    Hi @gelieys,

    Thanks for responding.

    In regard to “Fields Visibility Mode”,
    Yes, the “Visibility” and “Privacy” were and are set to “View everywhere” and “Everyone”. This is required to be on, in order to be able to view and fill out the registration form from the front end.

    In regard to “How to edit a user’s profile page & fill out or edit empty fields”
    Yes, this is where the issue was occurring. The only thing that would appear in this area was the User’s name. Please see the image as reference

    I was able to figure it out on my own. Here’s the solution for anyone else that may run into this issue,
    – Click “Forms”
    – Click “Default Profile”
    – Make sure to enter ALL fields wanted. This will allow you to view and edit from the “View Profile” menu in the “Users” section, once the next step is complete.
    Now for the most IMPORTANT piece,
    – On the right sidebar (still in Forms in the Default Profile), you will see a menu called “Customize this form”.
    Do the following,
    – Apply custom settings to this form – Dropdown YES
    – Make this profile form role-specific – Select all USER roles that apply
    – Update

    *If you don’t select all roles that Apply, not even you as the Admin will be able to view or edit User profiles from the backend in the “Users” section under “View Profile”.

    Thank you!

    Hi @rippleffect,

    Thanks for letting us know how you have solved this issue and for providing the solution. We have added and updated this in the article for others’ reference.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Registration Form’ is closed to new replies.