Support » Plugin: User Registration & User Profile - Profile Builder » registration email not being sent

  • Resolved nadworks

    (@nadworks)


    As I can see, this seems a common problem of this plugin and I would really (!!) appreciate a clear resolution:

    New users are not getting their standard email confirmation after registering within which they need to confirm their registration. I can successfully trigger those emails manually from the “Users with Unconfirmed Email Address” list – emails are sending perfectly fine. All other emails are being triggered with no problem thereafter (admin notification and user welcome. All other emails from within WP work perfectly fine, too. Just not the all important user registration confirmation, without which nobody can actually register.

    I have tried this with standard wordpress mail settings and with Sparkpost API in place, which is correctly configured.

    Can you share the trick, please?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Sorry, I meant to add the link to the form:
    https://jazzfromscotland.com/login/

    Plugin Author Georgian Cocora

    (@raster02)

    Hello @nadworks,

    As I can see, this seems a common problem of this plugin and I would really (!!) appreciate a clear resolution:
    Can I ask where you saw this ?

    Anyway, when I register on your website I receive the email just fine. Did you solve the issue ?

    Regards.

    I simply noticed the number of users in this support forum reporting the same problem.
    I’ll check again and see if it has magically started working now. Thanks.

    Plugin Author Georgian Cocora

    (@raster02)

    Hello @nadworks,

    Most issues are caused by incorrect SMTP configurations coming from the hosts of the clients, this is not the issue in your case though.

    Let me know if you still run into trouble.

    Regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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