Support » Plugin: WP-Members Membership Plugin » Registration Email

  • Hello,

    ich have a problem with the registration, if someone trys to register on my page, it says to him he has to check his mails, but he doesnt recieve an Email why?

    Could you help me?

    Thanks Olli

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Does your wordpress install send out mails in general?
    Deactivate the wp-members plugin and try the default registration process.
    I assume that your problem resides with the email sending in general.

    Plugin Author Chad Butler

    (@cbutlerjr)

    There are a lot of reasons an email might not be received in the end user’s inbox. Unfortunately, the plugin doesn’t wield much control over what happens once the email is created and passed off to wp_mail(). But there are steps you can take to troubleshoot and correct possible issues.

    There is an FAQ on troubleshooting email here:
    https://rocketgeek.com/plugins/wp-members/docs/faqs/#email

    My recommendation is to set up your site to use an SMTP account for sending all site generated email. That solves 99% of potential problems you will have with email.

Viewing 2 replies - 1 through 2 (of 2 total)
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