Title: Registration doesn’t work
Last modified: April 17, 2023

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# Registration doesn’t work

 *  Resolved [johnping](https://wordpress.org/support/users/johnping/)
 * (@johnping)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/registration-doesnt-work-8/)
 * Hi team, my wordpress version is 6.2, new registration doesn’t work via using
   registration form of your plugin. Nothing happen after filling in the form and
   no new user at the backend. Log in form is fine. Please kindly suggest how to
   deal with the issue? Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fregistration-doesnt-work-8%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Amrit Kumar Shrestha](https://wordpress.org/support/users/shresthauzwal/)
 * (@shresthauzwal)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/registration-doesnt-work-8/#post-16661257)
 * Hi [@johnping](https://wordpress.org/support/users/johnping/),
   There are lots
   of errors on your console. For your confirmation, please check this screenshot
   [https://i.imgur.com/rC7VGll.png](https://i.imgur.com/rC7VGll.png).
 * It seems that there is a conflict between the plugin. Could you please refer 
   to this documentation [https://docs.wpeverest.com/user-registration/docs/how-to-check-plugin-theme-conflict/](https://docs.wpeverest.com/user-registration/docs/how-to-check-plugin-theme-conflict/)
   and follow the instruction kindly. This will let you know the cause of the error.
 * Let me know if it helps or not, and I will get back to you.
 * Regards!
 *  Thread Starter [johnping](https://wordpress.org/support/users/johnping/)
 * (@johnping)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/registration-doesnt-work-8/#post-16664458)
 * Hi Amrit,
 * Thank you very much for your detailed reply and instructions. I’ve tested the
   plugins one by one. It seems there are several plugins that have conflicts with
   User Registration.
 * Astra Pro (Version 4.1.4)– I use Astra Child theme, it doesn’t conflict with 
   UR. When enable Astra Pro, issue exists. That’s really frustrating.
 * WooCommerce (Version 7.5.1)
 * Travelpayouts (Version 1.1.7)
 * Yatra – Best Travel & Tour Booking Plugin (2.1.13)
 * I need to use the above plugins. Is there anyway I can deal with the issue while
   still using UR? I do really love your plugin since I’ve used it on another site
   and it works fine.
 * Thank you!
 *  Plugin Support [Amrit Kumar Shrestha](https://wordpress.org/support/users/shresthauzwal/)
 * (@shresthauzwal)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/registration-doesnt-work-8/#post-16664655)
 * Hi [@johnping](https://wordpress.org/support/users/johnping/),
   We can confirm
   the form submission is not effected by the Astra theme and the WooCommerce because
   the user registration plugin commonly used in these two products.We recommend
   you to check with other two plugins and let us know.Regards!
 *  Thread Starter [johnping](https://wordpress.org/support/users/johnping/)
 * (@johnping)
 * [3 years ago](https://wordpress.org/support/topic/registration-doesnt-work-8/#post-16671316)
 * Hi Amrit,
 * Finally, I get to know which plugin bothers me so long. It’s SG optimizer. I 
   deactivated it and now UR works fine on my site. Thank you very much for the 
   help.
 * Best Regards
 *  Plugin Support [Amrit Kumar Shrestha](https://wordpress.org/support/users/shresthauzwal/)
 * (@shresthauzwal)
 * [3 years ago](https://wordpress.org/support/topic/registration-doesnt-work-8/#post-16671983)
 * Hi [@johnping](https://wordpress.org/support/users/johnping/),
 * Glad to know that the solution works. ​If you have a moment to spare, then we
   would really appreciate your review of our plugin. Please click this link: [https://wordpress.org/support/plugin/user-registration/reviews/#new-post](https://wordpress.org/support/plugin/user-registration/reviews/#new-post),
   and share your thoughts about our team and plugin. We would love to hear from
   you.
   ​Thanks in advance 🙂
 * Regards!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Registration doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/user-registration/assets/icon-256x256.gif?rev=3284028)
 * [User Registration & Membership - Free & Paid Memberships, Subscriptions, Content Restriction, User Profile, Custom User Registration & Login Builder](https://wordpress.org/plugins/user-registration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/user-registration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/user-registration/)
 * [Active Topics](https://wordpress.org/support/plugin/user-registration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/user-registration/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/user-registration/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Amrit Kumar Shrestha](https://wordpress.org/support/users/shresthauzwal/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/registration-doesnt-work-8/#post-16671983)
 * Status: resolved