Title: Registration disabled
Last modified: March 26, 2019

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# Registration disabled

 *  Resolved [derrickr](https://wordpress.org/support/users/derrickr/)
 * (@derrickr)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/registration-disabled-4/)
 * We’ve recently noticed that Registration has been disabled and further to the
   usual google searches, reading forums, etc. still can’t work out why.
 * I can confirm that both ‘Settings -> General -> Membership’ and ‘WooCommerce -
   > Settings -> Accounts & Privacy -> Allow customers to create an account on the“
   My account” page’ are checked. I’ve also tried un-checking both of these and 
   re-checking them but it makes no difference.
 * Any ideas?
 * Thanks,
 * Derrick
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fregistration-disabled-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [derrickr](https://wordpress.org/support/users/derrickr/)
 * (@derrickr)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/registration-disabled-4/#post-11357628)
 * BTW – this is the code snippet for the registration button, from Google Chrome
   Inspect:
 * <input type=”submit” class=”woocommerce-Button button” name=”register” value=”
   Register” disabled=”disabled”>
 *  [Dat Hoang](https://wordpress.org/support/users/htdat/)
 * (@htdat)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/registration-disabled-4/#post-11390453)
 * Hi [@derrickr](https://wordpress.org/support/users/derrickr/)
 * It looks good as I can see on your my-account page.
 * 
    Link to image: [https://cld.wthms.co/htIRoj](https://cld.wthms.co/htIRoj)
 * I guess you could resolve the issue by yourself?
 * Please let us know if you still need help.
 *  Thread Starter [derrickr](https://wordpress.org/support/users/derrickr/)
 * (@derrickr)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/registration-disabled-4/#post-11390803)
 * Hi [@htdat](https://wordpress.org/support/users/htdat/)
 * Yes, I got in touch with WeDevs (developers of Dokan) who gave me a ‘fix’ by 
   commenting out line 184 of ‘…/wp-content/plugins/dokan-lite/assets/js/vendor-
   registration.js’ as follows:
    // $( ‘input[name=register]’ ).attr( ‘disabled’,‘
   disabled’ );
 * Obviously this is a short term ‘fix’ and would be over-written whenever they 
   bring out an update!
 * They specifically told me: “Dokan is based on Woocommerce . This file [https://github.com/woocommerce/woocommerce/blob/master/templates/myaccount/form-login.php](https://github.com/woocommerce/woocommerce/blob/master/templates/myaccount/form-login.php)
   from woocommerce has been overridden by your theme. If you check carefully you
   will see that Woocommerce uses “<button ” tag and Dokan is also uses the same.
   However your theme is using something else which is back dated that where the
   conflict is. So they had to comment out that line of Dokan. It can be done in
   other way by reverting back that line and modifying the theme’s tag.”
 * FYI – We’re using WooCommerce with Storefront and Listify, from which the previous
   implementation team (i.e. before I was asked to get involved) created their own
   child theme, in which I can see a number of additional functions that I suspect
   they were told to add.
 * I kind of feel very stuck in the middle here, with WeDevs essentially saying:‘
   It’s not us, look at Listify’. So, I guess that’s my next port of call.
 * All in all, very frustrating!
 *  [Dat Hoang](https://wordpress.org/support/users/htdat/)
 * (@htdat)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/registration-disabled-4/#post-11395099)
 * Thanks for updating us.
 * I understand this is frustrating. However, it’s great to see that WeDevs could
   track down the cause (the theme).
    Please contact the theme author to get help.
 * If you have any other issue with WooCommerce core, feel free to create a new 
   topic.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Registration disabled’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Dat Hoang](https://wordpress.org/support/users/htdat/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/registration-disabled-4/#post-11395099)
 * Status: resolved