Title: Registration button broke!
Last modified: February 26, 2019

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# Registration button broke!

 *  [rdufresne](https://wordpress.org/support/users/rdufresne/)
 * (@rdufresne)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/registration-button-broke/)
 * I spent 4 hours on phone with hostgator trying to figure out problem. No joy.
   UM registration button is simply suddenly broken and does nothing. I may have
   to change plugins, but I don’t want to. How can I fix this? It worked great for
   months. Nothing has changed but suddenly stopped working! Is there help for this?
   Both I and hostgator have done everything we can think of. Nothing works.
    -  This topic was modified 7 years, 4 months ago by [rdufresne](https://wordpress.org/support/users/rdufresne/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fregistration-button-broke%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/registration-button-broke/#post-11263078)
 * Hi [@rdufresne](https://wordpress.org/support/users/rdufresne/),
 * Can you please clarify what do you mean by “Stopped working”?
    Do you have required
   fields or conditional fields on your form? Please try temporary removing required
   fields and see if it helps. This issue can be also due to some conflicts with
   your theme or other plugins. Please do a quick conflict test and see if this 
   issue goes away. Here is the [doc on how to do a conflict test](https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test)
   and see if this issue goes away.
 * Regards.
    -  This reply was modified 7 years, 4 months ago by [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/).
 *  Thread Starter [rdufresne](https://wordpress.org/support/users/rdufresne/)
 * (@rdufresne)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/registration-button-broke/#post-11265065)
 * When hostgator updated php version, the registration page woukd just blank out,
   reset, and collect no data and send no email. I had hostgator put me back to 
   pre-update and it is mow working, but this remains a problem. I did the plugin
   test before going to earlier php version and it was not that.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Registration button broke!’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

## Tags

 * [Registration](https://wordpress.org/support/topic-tag/registration/)

 * 2 replies
 * 2 participants
 * Last reply from: [rdufresne](https://wordpress.org/support/users/rdufresne/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/registration-button-broke/#post-11265065)
 * Status: not resolved