Title: Registration bug chrome
Last modified: June 30, 2021

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# Registration bug chrome

 *  Resolved [jvpaho](https://wordpress.org/support/users/jvpaho/)
 * (@jvpaho)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/registration-bug-chrome/)
 * PHP Version: 7.3.28-1+ubuntu16.04.1+deb.sury.org+1
    Wordpress Version: 5.7.2 
   Plugin Version: 14.30 Current Theme: ColorMag Pro Application Used: Our Official
   Application Active Plugins: Ad Inserter Pro Attachment Pages Redirect Autoptimize
   iThemes Security Classic Editor Contact Form 7 Simple Custom CSS and JS Disable
   Comments Disable Feeds Google Tag Manager for WordPress Hide Featured Image OMGF
   Insert PHP Code Snippet Media File Renamer (Pro) Permalink Manager Lite PHP Browser
   Detection PageSpeed Ninja Remove RSS Feed Schema & Structured Data for WP & AMP
   Schema Search Exclude Shariff Wrapper TablePress Extension: PHP in tables TablePress
   Extension: Turn off Output Caching TablePress Velvet Blues Update URLs Visualizer:
   Tables and Charts for WordPress Wordpress Hide Posts Yoast SEO Premium Yoast 
   SEO WP External Links WP GoToWebinar WP Last Modified Info WP Meteor WP REST 
   API Controller Markup (JSON-LD) structured in schema.org WP Super Cache
 * Hi,
 * there seems to be a registration bug with Chrome Version 90.0.4430.93 (Offizieller
   Build) (x86_64).
    A good amount of our users had a problem when trying to register
   for a webinar with the above mentioned chrome version. If you fill out the webinar
   form on our website and submit it, the whole form gets cleaned and no success
   message is shown. In the dashboard the user isnt registered either. We use the
   Version 14.30 of your plugin. Is it possible to downgrade to an older version?
   Other browsers and chrome versions function properly for us.
 * Thanks for the help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fregistration-bug-chrome%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/registration-bug-chrome/#post-14613758)
 * Hi [@jvpaho](https://wordpress.org/support/users/jvpaho/),
 * I haven’t had any other reports of this so far. Are you able to provide a link
   to your registration form so I can view without being logged in? Because right
   now I can’t see the form.
 * Have you checked to see if there’s any javascript errors in the Chrome console(
   you can get here by right hand clicking on the page and clicking inspect)?
 * I am very very certain that the issue wouldn’t have been caused by a plugin update,
   so I think downgrading the plugin wouldn’t help in this instance. But you can
   try this if you wish: [https://wordpress.org/plugins/wp-gotowebinar/advanced/](https://wordpress.org/plugins/wp-gotowebinar/advanced/)
 * Thanks,
 *  Thread Starter [jvpaho](https://wordpress.org/support/users/jvpaho/)
 * (@jvpaho)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/registration-bug-chrome/#post-14649835)
 * Hi,
 * here is a direct link to the form:
    [https://www.jobvector.de/karriere-ratgeber/webinare/anmeldung/?webinarKey=759249478897189132](https://www.jobvector.de/karriere-ratgeber/webinare/anmeldung/?webinarKey=759249478897189132)
 * Apparently we get a `404 Error - Failed to load resource` and several TypeErrors`
   jQuery is not a function` and `Cannot read property 'ui' of undefinded`.
    Is 
   there a way to include a screenshot here?
 * We decided to use a redirect to the external version of the form for now, to 
   prevent more registrations from failing. There is also a new update for our theme
   available, so we will update our system and test it again after.
 * Thank you for the help!
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/registration-bug-chrome/#post-14653281)
 * Hi [@jvpaho](https://wordpress.org/support/users/jvpaho/),
 * It looks like it is working fine. I tested it just then. Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Registration bug chrome’ is closed to new replies.

 * ![](https://ps.w.org/wp-gotowebinar/assets/icon.svg?rev=2182596)
 * [WP GoToWebinar](https://wordpress.org/plugins/wp-gotowebinar/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-gotowebinar/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-gotowebinar/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-gotowebinar/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-gotowebinar/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-gotowebinar/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/registration-bug-chrome/#post-14653281)
 * Status: resolved