Title: Registration Bug
Last modified: May 8, 2020

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# Registration Bug

 *  Resolved [ukcfs](https://wordpress.org/support/users/ukcfs/)
 * (@ukcfs)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/registration-bug-2/)
 * Hi,
 * I have migrate my old site with a new one with “Duplicator” WordPress plugin.
   
   After migration “Paid Member Subscription” plugin cannot allow new users to register
   on the page, giving a fake success message, when actually the user don’t exist.
   I tried to delete the plugin and reinstall, hoping for a solution, but “Paid 
   Member Subscriprion” seems to remember my previus settings and also restore the
   bug. What i should delete to do an hard reset? Or maybe there is a way better
   mathod to fix this bugs?
 * Ty in advance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fregistration-bug-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * (@gabrielberzescu)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/registration-bug-2/#post-12813467)
 * Hello [@ukcfs](https://wordpress.org/support/users/ukcfs/)
 * While it could be possible to debug this (it should not happen), it is much easier
   and faster to do a hard reset this way:
 * Activate PMS, and in the plugins list you will see under it’s name a red link
   called Uninstall, click it and go through with the process.
 * All residual configuration should be gone.
 * With best of regards,
    Gabriel
 *  Thread Starter [ukcfs](https://wordpress.org/support/users/ukcfs/)
 * (@ukcfs)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/registration-bug-2/#post-12817197)
 * Hi [@gabrielberzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * Thank you for the advise, however the bug seems to appear again 🙁
 * However trying to create many tew text account, I found a strange behaviour: 
   every time i update a page, with the Elementor template or the WordPress one,
   the first user who try to register have no problem at all.
    But the second one
   and the others i create, give a success message when actually they are not in
   my customer list.
 * I recognize this also ’cause i cannot see the discounts with this accounts.
 * Could be a bad syncronization with Elementor?
 * Hope for a solution
 *  [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * (@gabrielberzescu)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/registration-bug-2/#post-12818661)
 * Hello [@ukcfs](https://wordpress.org/support/users/ukcfs/)
 * 1. So you did the Uninstall and you are still getting this issue?
 * 2. If it works for the first user, but not for subsequent users, it smells a 
   lot like a caching issue. Please briefly disable all caching to see if this fixes
   the problem.
 * With best regards,
    Gabriel

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Registration Bug’ is closed to new replies.

 * ![](https://ps.w.org/paid-member-subscriptions/assets/icon-256x256.png?rev=2961161)
 * [Paid Membership Subscriptions - Effortless Memberships, Recurring Payments & Content Restriction](https://wordpress.org/plugins/paid-member-subscriptions/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paid-member-subscriptions/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paid-member-subscriptions/)
 * [Active Topics](https://wordpress.org/support/plugin/paid-member-subscriptions/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paid-member-subscriptions/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/paid-member-subscriptions/reviews/)

## Tags

 * [login](https://wordpress.org/support/topic-tag/login/)
 * [Registration](https://wordpress.org/support/topic-tag/registration/)

 * 3 replies
 * 2 participants
 * Last reply from: [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/registration-bug-2/#post-12818661)
 * Status: resolved