Anonymous User
(@anonymized-5837566)
I could be wrong, but that doesn’t appear to be Stop Spammers that’s blocking.
Can you check the following please:
1. Do you have any other security/anti-spam plugins installed?
2. In your main WP admin settings, is Settings > General > Membership > Anyone can register checked?
3. Under Stop Spammers > Challenge & Block > Access Blocked Message is the exact message “Registration Access Blocked”?
Hi Bryan – thank you for the quick response! I’ll double check re the first your point, but it’s a yes to your second question and a no to your third one. What made me think it was like to be Stop Spammers was because when I searched for “Registration Access Blocked” I got this https://snipboard.io/3dyUHk.jpg from this page https://github.com/Trumani/stop-spammers/blob/master/stop-spammer-registrations-new.php
Anonymous User
(@anonymized-5837566)
Hmm, I’m not totally sure why we’re handling this error this way, but what you’ll want to do is go to:
Stop Spammers > Protection Options > Validate Requests
and toggle off the “Check for Periods” option.
Hi Bryan – this would make sense as the users reporting this issue had more than one period after the @ symbol, however I already had this toggled off as multiple periods is very common within our sector.
Anonymous User
(@anonymized-5837566)
Hmm, I’m going to have to check with the team on this…
Anonymous User
(@anonymized-5837566)
Fixed.
We need to fix a few other things before pushing the update, but should be within the next few days.