Title: Registered Users Cannot Confirm
Last modified: August 21, 2016

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# Registered Users Cannot Confirm

 *  Resolved [Craig Chamberlin](https://wordpress.org/support/users/craig-chamberlin/)
 * (@craig-chamberlin)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/registered-users-cannot-confirm/)
 * Everything seems to be working fine EXCEPT
 * User submits their e-mail, I receive the confirmation e-mail. I click the confirmation
   link – it brings me to the main homepage of the site… but… when I go back to 
   the Subscribe2 dashboard, the e-mails are still unconfirmed.
 * Also, as a registered e-mail I am not receiving post updates, I am ASSUMING this
   is because my e-mail has not been confirmed. Please advise.
 * Great plugin.
 * [http://wordpress.org/plugins/subscribe2/](http://wordpress.org/plugins/subscribe2/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/registered-users-cannot-confirm/#post-4471102)
 * [@craig](https://wordpress.org/support/users/craig/),
 * For clarity, Subscribe2 has 2 subscriber types. These are called ‘Public’ subscribers–
   those who have just entered their email. And ‘Registered’ subscribers – those
   who are registered in WordPress and show in the Users->All Users page in the 
   WordPress admin.
 * You seem to be talking about 2 different issues:
    1/ Public Subscribers cannot
   confirm. 2/ You don’t get emails.
 * 1/ Your Public Subscribers cannot confirm because requests to your blog with 
   a GET string (as used by Subscribe2) are re-directed to your homepage and the
   request is not processed. This is either down to your theme or a plugin.
 * 2/ As a registered user (I am presuming you have admin access) you control your
   subscription via the Subscribe2->Your Subscriptions page. Check the categories
   in there that you want emails from.
 *  Thread Starter [Craig Chamberlin](https://wordpress.org/support/users/craig-chamberlin/)
 * (@craig-chamberlin)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/registered-users-cannot-confirm/#post-4471262)
 * Figured it out, I didn’t setup a Blog subscription page which caused my issue.
   Fixed after I changed it to a separate page.
 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/registered-users-cannot-confirm/#post-4471265)
 * [@craig](https://wordpress.org/support/users/craig/),
 * Glad you got it sorted. I hadn’t considered that the required page had not been
   written.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Registered Users Cannot Confirm’ is closed to new replies.

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## Tags

 * [confirmation](https://wordpress.org/support/topic-tag/confirmation/)
 * [email](https://wordpress.org/support/topic-tag/email/)

 * 3 replies
 * 2 participants
 * Last reply from: [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/registered-users-cannot-confirm/#post-4471265)
 * Status: resolved