Title: Registered issue
Last modified: September 20, 2020

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# Registered issue

 *  Resolved [ommi](https://wordpress.org/support/users/ommi/)
 * (@ommi)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/registered-issue/)
 * Hi wpforo team im facing an issue when someone regereted in my wpforo forum after
   submitted its shows and error ‘There has been a critical error on your website’
 * please solve my issue ASAP
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fregistered-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/registered-issue/#post-13430604)
 * Hi [@ommi](https://wordpress.org/support/users/ommi/),
 * 1. Please exclude forum page from WP Rocket cache plugin. Here you can find all
   information with the instruction: [https://wpforo.com/community/faq/wpforo-and-cache-plugins/](https://wpforo.com/community/faq/wpforo-and-cache-plugins/)
   
   2. Once the forum page is excluded from WP Rocket, purge all kind of caches. 
   3. Test again, if you still see the same issue, use other browser with incognito/
   private session to test the registration. 4. If you still see the issue, start
   disabling other plugins one by one and find the conflict maker.
 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/registered-issue/#post-13430606)
 * BTW, we just registered without any issue:
    [https://maple9ja.com/community/profile/support/](https://maple9ja.com/community/profile/support/)
 * So I think this is a cache issue. Don’t forget to exclude your forum page from
   the cache plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Registered issue’ is closed to new replies.

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## Tags

 * [registered](https://wordpress.org/support/topic-tag/registered/)

 * 2 replies
 * 2 participants
 * Last reply from: [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/registered-issue/#post-13430606)
 * Status: resolved