Registered customers login not working

  • giadaway

    (@giadaway)


    1 year, 7 months ago

    Hi there,

    when the plugin is active, registered customers are unable to log in during WooCommerce checkout – the login form gets stuck in a continuous loading state.

    Could you please help me resolve this issue?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Ben Meredith

    (@benmeredithgmailcom)

    1 year, 7 months ago

    Hi @giadaway !

    Apologies for the slow turnaround here.

    I just created a test site, added Solid Security, WooCommerce, and enabled “login during checkout” in the WooCommerce settings. Then I attempted several different ways to get the problem to happen, with no luck.

    In order to resolve this problem, we’ll need to be able to replicate it, and that will probably start with some clear steps to see the problem happening. If you can provide us with a rundown of what settings you have related to that configured, what other plugins or theme settings you have configured, etc, that might get us closer to resolving things.

    Also, try the process with the developer console open and let us know if you see any errors.

    We’ll be happy to get to the bottom of it with you, either way.

    Thread Starter giadaway

    (@giadaway)

    1 year, 7 months ago

    Hi,
    I used Elementor Pro and Elementor’s WooCommerce Checkout widget.
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Registered customers login not working’ is closed to new replies.