Title: register_http_request_failed Jetpack Last modified: August 30, 2016 --- # register_http_request_failed Jetpack * [belle75](https://wordpress.org/support/users/belle75/) * (@belle75) * [10 years, 4 months ago](https://wordpress.org/support/topic/register_http_request_failed-jetpack-1/) * Hi, * I’m ready to give up on my site. For the past 24 hours, my dashboard and website are nothing but slow. Blue Host says it’s not their problem despite Jetpack mailing me constantly all day that my site was up, then down, then up, and then down again and again. Blue Host tells me not to trust Jetpack and that it’s something on my site. Stripped my site of all plugins, themes, raised the file size, max time, added 2013 theme, and still so slow and taking five minutes or more to open a page. Went back to Blue Host to at least restore site to version saved earlier today. When doing so, received this Jetpack message to reset the connection. Did as it told me to do, and then received this message: register_http_request_failed. * At this point, I’m about to give up on all of this including my website. Can anyone please help? I have no developer, coder, etc. experience but would like my site to work and at least run at a decent speed. Any help would be greatly appreciated. Thank you. * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/) Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [10 years, 4 months ago](https://wordpress.org/support/topic/register_http_request_failed-jetpack-1/#post-6737312) * > still so slow and taking five minutes or more to open a page. * If it takes that long, Jetpack Monitor will indeed report your site as down, even if it’s not really down. But if it’s that slow, your readers probably won’t wait that long anyway. 🙁 * Could you post your site URL here, so I can have a look? I might be able to see what’s slowing your site so much. * If you want it to remain private, you can also contact us via this contact form: [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/) * [Mariano Caino](https://wordpress.org/support/users/marianocaino/) * (@marianocaino) * [10 years, 2 months ago](https://wordpress.org/support/topic/register_http_request_failed-jetpack-1/#post-6737471) * The same are happening on a new website (register_http_request_failed) we’d recently made: * [http://www.anima.org.ar/](http://www.anima.org.ar/) * Thanks in advance for your support! * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [10 years, 2 months ago](https://wordpress.org/support/topic/register_http_request_failed-jetpack-1/#post-6737472) * [@marianocaino](https://wordpress.org/support/users/marianocaino/) Your site doesn’t seem to be properly connected to WordPress.com at the moment. Could you try the following: * 1) Go the Jetpack menu in your dashboard 2) Click on “My Jetpack” at the top of the page. 3) Click on “Disconnect Site from WordPress.com” if your site is currently connected to WordPress.com. 4) Confirm the disconnection. 5) Click on the Connect button to connect your site to WordPress.com again. * If that doesn’t help, can you please use Jetpack’s Debugger module to send us some more information about your site? * 1) Go to the Jetpack page in your dashboard. 2) Click on the Debug link appearing at the bottom of the page. 3) Click the link that says “click here to contact Jetpack support.” 4) Fill in the description box and your name and email address. 5) Click the “Contact Support” button. * Thanks! * [Mariano Caino](https://wordpress.org/support/users/marianocaino/) * (@marianocaino) * [10 years, 2 months ago](https://wordpress.org/support/topic/register_http_request_failed-jetpack-1/#post-6737473) * We cannot connect Jetpack wit WordPress. Is disable all the time. With the Debug link we receive this: * HTTPS: name lookup timed out * SELF: Operation timed out after 30019 milliseconds with 0 out of -1 bytes received * Thanks once again for your help! * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [10 years, 2 months ago](https://wordpress.org/support/topic/register_http_request_failed-jetpack-1/#post-6737474) * [@marianocaino](https://wordpress.org/support/users/marianocaino/) Could you follow the instructions I posted above? * Thanks! * [Mariano Caino](https://wordpress.org/support/users/marianocaino/) * (@marianocaino) * [10 years, 2 months ago](https://wordpress.org/support/topic/register_http_request_failed-jetpack-1/#post-6737475) * Jeremy, this website (Ánima) is not connected to WordPress.com. Host: DonWeb. com I’d completed the Contact form from Debug page. * SELF: Array ( [headers] => Array ( [server] => nginx [date] => Mon, 11 Jan 2016 17:10:33 GMT [content-type] => text/plain;charset=utf-8 [connection] => close[ expires] => Wed, 11 Jan 1984 05:00:00 GMT [cache-control] => no-cache, must-revalidate, max-age=60 [pragma] => no-cache [x-hacker] => Jetpack Test [x-ac] => 3.gru _dfw) * [body] => {“error”:”Communication error”,”error_description”:”We were unable to make an XML-RPC request to your website. Please make sure that XML-RPC is turned on and that Jetpack is installed, activated and connected with your WordPress. com account.”} [response] => Array ( [code] => 400 [message] => Bad Request ) * [cookies] => Array ( ) * [filename] => ) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [10 years, 2 months ago](https://wordpress.org/support/topic/register_http_request_failed-jetpack-1/#post-6737476) * > I’d completed the Contact form from Debug page. * Thank you! We’ll get back to you soon! * [PeterS](https://wordpress.org/support/users/4dtoday/) * (@4dtoday) * [10 years, 2 months ago](https://wordpress.org/support/topic/register_http_request_failed-jetpack-1/#post-6737477) * Hi there, Yep, had the same problem. Turned WordPress upside down,didn’t find anything. * My solution was to check the firewall. I’m running with 2 internet lines (different providers) behind a Kerio Control (hardware firewall). * NAT is turned on, translates public IP addresses to internal IP addresses. Because JetPack is phoning home, I needed to turn on enable “source NAT”, too, to make sure an outgoing connection (from this server) is using the same public IP address as the incoming traffic (for this server). * Greetings, * Peter Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘register_http_request_failed Jetpack’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) ## Tags * [register_http_request_failed](https://wordpress.org/support/topic-tag/register_http_request_failed/) * 8 replies * 4 participants * Last reply from: [PeterS](https://wordpress.org/support/users/4dtoday/) * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/register_http_request_failed-jetpack-1/#post-6737477) * Status: not resolved