Title: register_http_request_failed Last modified: August 30, 2016 --- # register_http_request_failed * [tdugdale](https://wordpress.org/support/users/tdugdale/) * (@tdugdale) * [10 years, 3 months ago](https://wordpress.org/support/topic/register_http_request_failed-34/) * Trying to get JetPack running and getting the following message: * register_http_request_failed * Any advice is appreciated. * Timmo * Site: [https://blendedtoolkit.wisc.edu](https://blendedtoolkit.wisc.edu) * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/) Viewing 4 replies - 1 through 4 (of 4 total) * [aoneill5](https://wordpress.org/support/users/aoneill5/) * (@aoneill5) * [10 years, 3 months ago](https://wordpress.org/support/topic/register_http_request_failed-34/#post-6876466) * I am having the same problem. In my case, I’ve traced it to the _wp_remote_request function in class.jetpack-client.php. This function has four exit points, and I’m observing that the third one is being used when I try to register JetPack. * **Steps that lead to the error.** 1. Log into the site as an administrator. 2. Click on the “Jetpack” link in the navigation bar. 3. Click the “Connect Jetpack” button. 4. After about 15 seconds, I receive the message “Jetpack could not contact WordPress. com: register_http_request_failed. This usually means something is incorrectly configured on your web host. Operation timed out after 15000 milliseconds with 0 bytes received” * Tracing through the code, I end up at the function I mentioned above. In my case, the PHP symbol table holds the values shown below just before the third “return” is executed. (Note that to protect my privacy, I obscured the values of $siteurl, $home, and $site_name.) * Thanks in advance for any help. It’s greatly appreciated. * ———- * **Relevant Exit Point (code compressed a bit for readability):** * ``` // Is it an SSL Certificate verification error? if ( false === strpos( $message, '14090086' ) // OpenSSL SSL3 certificate error && false === strpos( $message, '1407E086' ) // OpenSSL SSL2 certificate error && false === strpos( $message, 'error setting certificate verify locations' ) && false === strpos( $message, 'Peer certificate cannot be authenticated with' ) && false === strpos( $message, 'Problem with the SSL CA cert' ) ) { return $response; } ``` * **Versions:** WordPress: 4.4 Jetpack: 3.8.2 PHP: 5.5.9 Platform: Kubuntu 14.04 LTS Apache: 2.4.7 * **Variables:** * ``` array(6) { ["url"]=> string(49) "https://jetpack.wordpress.com/jetpack.register/1/" ["args"]=> array(4) { ["method"]=> string(4) "POST" ["body"]=> array(10) { ["siteurl"]=> string(44) "" ["home"]=> string(44) "" ["gmt_offset"]=> float(-5) ["timezone_string"]=> string(16) "America/New_York" ["site_name"]=> string(14) "" ["secret_1"]=> string(32) "9EmuUgKme02zA1M2Nk8e4YLPCVAptqnX" ["secret_2"]=> string(32) "IqclkDdMJNtzCwS2FRsHytFEvQs3Ce36" ["site_lang"]=> string(5) "en_US" ["timeout"]=> int(15) ["stats_id"]=> int(66841128) } ["headers"]=> array(1) { ["Accept"]=> string(16) "application/json" } ["timeout"]=> int(15) } ["set_fallback"]=> bool(true) ["fallback"]=> int(0) ["response"]=> object(WP_Error)#152 (2) { ["errors"]=> array(1) { ["http_request_failed"]=> array(1) { [0]=> string(66) "Operation timed out after 15000 milliseconds with 0 bytes received" } } ["error_data"]=> array(0) { } } ["message"]=> string(66) "Operation timed out after 15000 milliseconds with 0 bytes received" } ``` * [Ryan C.](https://wordpress.org/support/users/ryanc413/) * (@ryanc413) * [10 years, 3 months ago](https://wordpress.org/support/topic/register_http_request_failed-34/#post-6876500) * [@tdugdale](https://wordpress.org/support/users/tdugdale/): While your site is publicly accessible, we cannot access your site’s XML-RPC file: [https://blendedtoolkit.wisc.edu/xmlrpc.php](https://blendedtoolkit.wisc.edu/xmlrpc.php) * This file is used by Jetpack and other plugins and apps to connect to your site, and must return the following message: `XML-RPC server accepts POST requests only.` * Since your site returns a “403 Forbidden” error for this page, I would recommend that you check the following: * 1) Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? * 2) Do you use any security plugins that may block access to this file? If so, could you try to disable them? * 3) Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host. * After you resolve the issue above, you can try connecting Jetpack again. Please let me know how that works for you! * [@aoneill5](https://wordpress.org/support/users/aoneill5/): Thanks for all the info! Could you please start your own thread, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post)? Be sure to include a link to your site. * [http://wordpress.org/support/plugin/jetpack#postform](http://wordpress.org/support/plugin/jetpack#postform) * Thank you! * [aoneill5](https://wordpress.org/support/users/aoneill5/) * (@aoneill5) * [10 years, 3 months ago](https://wordpress.org/support/topic/register_http_request_failed-34/#post-6876507) * Thanks, and sorry to both of you for not starting with a fresh post. I almost never post to forums (but I definitely read them a lot). Per your request, I’ve continued my portion of this discussion here: [https://wordpress.org/support/topic/jetpack-registration-register_http_request_failed?replies=1](https://wordpress.org/support/topic/jetpack-registration-register_http_request_failed?replies=1) * [Ryan C.](https://wordpress.org/support/users/ryanc413/) * (@ryanc413) * [10 years, 3 months ago](https://wordpress.org/support/topic/register_http_request_failed-34/#post-6876598) * [@aoneill5](https://wordpress.org/support/users/aoneill5/): No worries! Thanks for creating the new thread 🙂 Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘register_http_request_failed’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 4 replies * 3 participants * Last reply from: [Ryan C.](https://wordpress.org/support/users/ryanc413/) * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/register_http_request_failed-34/#post-6876598) * Status: not resolved