Register Not Working after Installing reCaptcha

  • jtgrauke

    (@jtgrauke)


    9 years, 7 months ago

    Hi, I setup an UM site, and registration was working fine. Then I installed reCaptcha, and registration broke. I since then disabled the plugin, removed it, and removed the key in my google account too.

    What can I do to remedy the issue?

    Thanks!
    JT

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter jtgrauke

    (@jtgrauke)

    9 years, 7 months ago

    Here is the URL:

    http://www.pastorcv.com

    borisv

    (@borisv)

    9 years, 7 months ago

    You used a framework to build your site. All bets are off.

    Thread Starter jtgrauke

    (@jtgrauke)

    9 years, 7 months ago

    Hi @borisv, I’ve tried using the basic WordPress 2016 theme but it still has the same issue. I’ve also disabled all plugins except for Ultimate Member. The issue is still the same. Registration just doesn’t work.

    borisv

    (@borisv)

    9 years, 7 months ago

    JT, you said that:

    I setup an UM site, and registration was working fine. Then I installed reCaptcha, and registration broke.

    Clearly, something must have gotten corrupted inside your DB after you installed reCaptcha in combination with the Genesis framework, no?

    If you could go back and do a server restore. you may want to track your steps back and reinstall Google reCaptcha without the theme you are using (or any combination of your active plugins).

    • This reply was modified 9 years, 7 months ago by borisv.
    borisv

    (@borisv)

    9 years, 7 months ago

    BTW: If you installed UM Google reCaptcha extension (there are many recaptcha plugins), then that was the culprit. Please download the new version 1.03.
    https://ultimatemember.com/extensions/google-recaptcha/

    I hope this helps.

    • This reply was modified 9 years, 7 months ago by borisv.
    Thread Starter jtgrauke

    (@jtgrauke)

    9 years, 7 months ago

    Okay, just downloaded the new version of UM Google reCaptcha. Unfortunately, something must have been corrupted in the db because it’s still not working.

Viewing 6 replies - 1 through 6 (of 6 total)

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