Register forms doesn't show captcha

  • Resolved Fmochon1

    (@fmochon1)


    8 years, 11 months ago

    Hi.
    I’ve received spam register.

    In the sign-in forms captcha is showed well, but in the next screen to register doesn’t show it.

    The site used Kallyas theme.
    I’ve of course, enabled flag in plugin to login forms, registration forms, reset password forms and comment forms

    Can you help me?

    Thanks in advance.
    Paco.

    https://wordpress.org/plugins/captcha/

Viewing 4 replies - 1 through 4 (of 4 total)
  • bestwebsoft

    (@bestwebsoft)

    8 years, 11 months ago

    Hi,

    We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    bestwebsoft

    (@bestwebsoft)

    8 years, 11 months ago

    Hi,

    1. Please provide a link to the page where the problem occurs
    2. Specify your WP and plugin version

    Regards,
    BestWebSoft Support Team

    Thread Starter Fmochon1

    (@fmochon1)

    8 years, 11 months ago

    Hi.
    The url: http://www.culturandalus.es
    WP version 4.1.5
    Plugin version: 4.1.1

    Regards.

    bestwebsoft

    (@bestwebsoft)

    8 years, 10 months ago

    Dear Paco,

    Thank you for the additional information.

    We see that you are using a custom form on your website. Captcha will be displayed and work correctly if you are using standard registration, login, comments form pages. In case of using custom forms and pages it will be necessary to make changes in them so that captcha could be displayed and work correctly.

    Follow the instructions below in order to add Captcha plugin to your custom PHP or HTML form: http://support.bestwebsoft.com/hc/en-us/articles/202353439

    We are looking forward for your reply.

    Sincerely,
    BestWebSoft Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
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