Support » Plugin: WooCommerce » regisration form stopped working

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Thank you for reaching out!

    I understand that you’ve configured WooCommerce to allow customers to create an account from my-account page, however, that page is blank:

    https://d.pr/i/gjGF9d

    I wasn’t able to replicate this behaviour on my test site so most likely, it is isolated to your WordPress/WooCommerce install.

    As a first step, I’d suggest checking whether the same thing happens with a default Storefront theme and all plugins except for WooCommerce disabled:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Let us know how that goes.

    Thread Starter Victor Pahuus

    (@pahuus)

    Hi again,
    Thank you for fast reply.

    my-account page isnt blank? https://www.fastgames.dk/my-account/

    8Themes there have designed the theme i use, have tested the site with Storefront theme, and the issue is still there.

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    > my-account page isnt blank? https://www.fastgames.dk/my-account/

    Sorry for the confusion here. What I meant is – the login/registration functionality doesn’t work there.

    The content on your my-account page doesn’t look like the default my-account page content added using the default [woocommerce_my_account] shortcode as described here:

    https://docs.woocommerce.com/document/woocommerce-pages/

    Can you please confirm if the my-account page still does not work as expected with a default Storefront theme enabled, all custom content removed and all plugins except for WooCommerce disabled? If so – can you please also try setting up a new my-account page, specifying it in the settings and adding the shortcode as described in the documentation while Storefront theme is still enabled and all the plugins except for WooCommerce are still disabled?

    Let us know if that works.

    Thank you!

    Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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