refund warranty

  • Resolved lucradesignstudio

    (@lucradesignstudio)


    4 years, 2 months ago

    Hi, I have my premium account canceled on time on January 24th by email. Unfortunately, I have been waiting for any feedback or refund since then. The reason for the cancellation was that I can not use the plugin for my purposes. I asked for a quote for a customization. I received a mail that it was passed on to the development, but have never received an answer until today, although I emphasized that I would need it very much. It’s a shame. I am waiting for an answer and my money, although the product description states that there is a 100% money back guarantee. According to the information on the website: “no questions asked”. 🙁

    kind regards
    Chris

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    4 years, 2 months ago

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)
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