Title: Refund rounding not correct
Last modified: July 17, 2020

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# Refund rounding not correct

 *  Resolved [DensitySK](https://wordpress.org/support/users/densitysk/)
 * (@densitysk)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/refund-rounding-not-correct/)
 * HI,
 * today I have encountered a problem while refunding an order originally paid via
   PayPal Checkoout.
 * I enter my prices usually with 20% tax included as per my local law.
 * The customer has originally paid 296,99 EUR and decided to cancel his order
 * So I have clicked on REFUND in the order management, after that I have selected
   all individual items from the order to be refunded (because I cannot simply enter
   an amount to be refunded like it was possible a few updates back)
 * As a result due to the way WooCommerce is calculating the amount with and without
   tax, because of rounding at an item level, I was only allowed to refund 296.98
   EUR – which is 0.01 EUR less than the original payment.
 * When I tried to additionally refund the remaining 0.01 EUR via Order management,
   I was getting an error, that the amount must be less or equal than 0.99999999999999…
   EUR
 * As a result I had to manually refund the remaining 0.01 EUR directly via PayPal.
 * Here are some screenshots:
 * > [View post on imgur.com](https://imgur.com/a/QeBDvbC)
 * Do you have some fix for that? Is it possible to get back the function to manualy
   enter a refund amount in order management instead of checking all individual 
   SKUs to be refunded?
 * Regards
    Michal

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [dougaitken](https://wordpress.org/support/users/dougaitken/)
 * (@dougaitken)
 * Automattic Happiness Engineer
 * [5 years, 9 months ago](https://wordpress.org/support/topic/refund-rounding-not-correct/#post-13216634)
 * Hi [@densitysk](https://wordpress.org/support/users/densitysk/)
 * Can you pass on some details about the pricing setup and tax settings, please?
 * The product price €240 and shipping is €7,50 – with tax of 20%, that would mean
   tax is €49,50 rather than €49,49 as shown on the order page.
 * * Is the product price entered inclusive or exclusive of VAT?
    * What is the 
   rounding setting set to?
 * In short, this is due to a rounding issue but without understanding the exact
   setup, I’m unable to offer a solution.
 * Thanks,
 *  Plugin Contributor [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * (@slash1andy)
 * Automattic Happiness Engineer
 * [5 years, 9 months ago](https://wordpress.org/support/topic/refund-rounding-not-correct/#post-13251841)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Refund rounding not correct’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-gateway-paypal-express-
   checkout_b298d1.svg)
 * [WooCommerce PayPal Checkout Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/refund-rounding-not-correct/#post-13251841)
 * Status: resolved