Support » Plugin: Advanced Shipment Tracking for WooCommerce » Refund order Mail with tracking number wrong

  • Resolved dspali


    couldn’t find an answer in the forum

    My problem is, that in my refund order mails from woocommerce I have the tracking number shown, even though it is not activated in the AST Plugin Settings.

    Is it a bug or what can I do to fix this?


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  • Plugin Author zorem


    Hi, I could not replicate this issue, I refunded an order when this order status email was unchecked on the AST settings and the email did not contain the tracking information. Make sure that your WP, theme and plugins are in the latest version. and that the it’s unchecked and try again.

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