Title: Refund Issues
Last modified: April 4, 2023

---

# Refund Issues

 *  Resolved [lenaforrey](https://wordpress.org/support/users/lenaforrey/)
 * (@lenaforrey)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/refund-issues-5/)
 * We are currently in development and testing on a ecommerce rebuild – we have 
   run into some oddities with your plugin – #1 We have an integration set up using
   wpfusion that was working with you plugin – but now when we try to refund a woo
   transaction it’s sending a $0.00 transaction before sending the actually refund
   amount which is messing up our integration. #2 We are suddenly getting two emails
   on refund for the notification of refund (that may not be this plugins issue 
   but we are trying to cover all basis to find the issues) AND in the orders list
   it is still showing “Amount Spent” as the amount spent before the refund.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/refund-issues-5/#post-16626284)
 * Hi [@lenaforrey](https://wordpress.org/support/users/lenaforrey/)
 * Nothing has changed in the refund code for a very long time.
 * > it’s sending a $0.00 transaction before sending the actually refund amount 
   > which is messing up our integration.
 * “It” being the Braintree plugin or your WPFusion plugin? The Braintree plugin
   doesn’t control the refund amount. It is fed the refund amount by WooCommerce
   based on the entries on the order details page.
 * Kind Regards,

Viewing 1 replies (of 1 total)

The topic ‘Refund Issues’ is closed to new replies.

 * ![](https://ps.w.org/woo-payment-gateway/assets/icon-256x256.png?rev=2142799)
 * [Payment Plugins Braintree For WooCommerce](https://wordpress.org/plugins/woo-payment-gateway/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-payment-gateway/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-payment-gateway/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-payment-gateway/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-payment-gateway/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-payment-gateway/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/refund-issues-5/#post-16626284)
 * Status: resolved