Support » Plugin: WooCommerce » Refund from paypal not logging in WooCommerce

  • CyberMama

    (@cybermama)


    Hi,
    My client took a payment through their website (via WooCommerce and PayPal) and then refunded the postage via PayPal.

    The refund hasn’t registered with WooCommerce so doesn’t show in the reports, etc.

    What can I do to set refunds to log in WooCommerce?

    Thanks!

    https://wordpress.org/plugins/woocommerce/

Viewing 1 replies (of 1 total)
  • Plugin Author Mike Jolley

    (@mikejolley)

    He should refund it via the orders UI in WooCommerce. To have it show, view the order, and do a manual refund so its logged in the system. “Manual” refunds will not be sent to paypal.

Viewing 1 replies (of 1 total)
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