Support » Requests and Feedback » Refund for hosted account?

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  • Moderator cubecolour

    (@numeeja)

    ɹoʇɐɹǝpoɯ

    you’re in the wrong place – you need to go to http://en.support.wordpress.com for WordPress.com support.

    I’ve never heard of a self hosted account where you can’t use third party themes. Any disputes over account fees or usages, or questions about your billing is something you will have to work out with your hosting service.

    [edit] perhaps I’ve misinterpreted… You must have paid for an premium feature account on wordpress.com ?

    Cubecolour — many thanks for this. Greatly appreciated.

    ClaytonJames — “Unless you are using the hosted version of wordpress on wordpress.com. In that case, you won’t be able to use our themes as they don’t allow any outside themes.”

    Many thanks to you both.

    CruisingKiwi

    Yep’ – caught that too late. See my edit above.. Sorry. 🙂

    Hey – no worries!! Just really appreciate the time you took to answer!

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