Title: refund button not working
Last modified: October 4, 2020

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# refund button not working

 *  Resolved [co02](https://wordpress.org/support/users/co02/)
 * (@co02)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/refund-button-not-working-2/)
 * So I was trying to refund an order’s fee and [this](https://imgur.com/a/zoV5LhO)
   happened. I was supposed to click the ‘refund manually’ button but it always 
   says ‘invalid refund amount’ because it’s always 0. Is there a way to fix this?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Siew](https://wordpress.org/support/users/kosiew/)
 * (@kosiew)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/refund-button-not-working-2/#post-13491199)
 * Hi there,
 * Have you tried the steps at [https://docs.woocommerce.com/document/woocommerce-refunds/#section-4](https://docs.woocommerce.com/document/woocommerce-refunds/#section-4)
   to process a manual refund?
 *  Thread Starter [co02](https://wordpress.org/support/users/co02/)
 * (@co02)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/refund-button-not-working-2/#post-13491494)
 * That’s exactly what I did. This might actually be a bug.
 *  [Siew](https://wordpress.org/support/users/kosiew/)
 * (@kosiew)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/refund-button-not-working-2/#post-13506778)
 * Hi there,
 * If you can reproduce this, I highly recommend reporting the bug at
    [https://github.com/woocommerce/woocommerce/issues](https://github.com/woocommerce/woocommerce/issues)
   to get it fixed.
 *  [Siew](https://wordpress.org/support/users/kosiew/)
 * (@kosiew)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/refund-button-not-working-2/#post-13537107)
 * Hi there,
 * This thread has been inactive for a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘refund button not working’ is closed to new replies.

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## Tags

 * [order](https://wordpress.org/support/topic-tag/order/)

 * 4 replies
 * 2 participants
 * Last reply from: [Siew](https://wordpress.org/support/users/kosiew/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/refund-button-not-working-2/#post-13537107)
 * Status: resolved