Title: Refund
Last modified: August 30, 2016

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# Refund

 *  Resolved [baliri](https://wordpress.org/support/users/baliri/)
 * (@baliri)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/refund-13/)
 * Hello dear support,
 * I wrote you already two emails that I would like to receive a refund. I am still
   within the first 30days of trying. Could somebody get back to me please. Payment
   ID: 153710
 * Plugin is just not the right thing for my needs.
 * [https://wordpress.org/plugins/wp-all-import/](https://wordpress.org/plugins/wp-all-import/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Soflyy](https://wordpress.org/support/users/soflyy/)
 * (@soflyy)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/refund-13/#post-6654740)
 * We’ve issued a full refund for payment 153710.
 * But we never got an e-mail from you. Searching for your PayPal e-mail address,
   e-mail address on your account, WordPress username, and payment ID inside our
   ticket system find absolutely nothing. We also checked our spam filters and it’s
   not there either. In addition, the form on our website for submitting a support
   request goes directly into our ticket system. The chance you actually sent us
   an e-mail from a working e-mail account is practically zero.
 *  Thread Starter [baliri](https://wordpress.org/support/users/baliri/)
 * (@baliri)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/refund-13/#post-6654789)
 * Thats weird because I send one via your support form and also one just to support
   at wpallimport dot com. But I received the refund now. Thanks!
 *  Plugin Author [Soflyy](https://wordpress.org/support/users/soflyy/)
 * (@soflyy)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/refund-13/#post-6654817)
 * From what e-mail address?
 *  Plugin Author [Soflyy](https://wordpress.org/support/users/soflyy/)
 * (@soflyy)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/refund-13/#post-6654818)
 * If you forward a copy of the e-mail you sent to [support@wpallimport.com](https://wordpress.org/support/topic/refund-13/support@wpallimport.com?output_format=md)
   to my personal address, [louis@soflyy.com](https://wordpress.org/support/topic/refund-13/louis@soflyy.com?output_format=md),
   I’ll send you $50 via PayPal.
 *  Thread Starter [baliri](https://wordpress.org/support/users/baliri/)
 * (@baliri)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/refund-13/#post-6654819)
 * I did. Curious if you got it.

Viewing 5 replies - 1 through 5 (of 5 total)

 The topic ‘Refund’ is closed to new replies.

 * ![](https://ps.w.org/wp-all-import/assets/icon-256x256.png?rev=2570179)
 * [WP All Import – Drag & Drop Import for CSV, XML, Excel & Google Sheets](https://wordpress.org/plugins/wp-all-import/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-all-import/unresolved/)
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 * 5 replies
 * 2 participants
 * Last reply from: [baliri](https://wordpress.org/support/users/baliri/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/refund-13/#post-6654819)
 * Status: resolved