Title: Refresh Stuck Last modified: September 13, 2021 --- # Refresh Stuck * Resolved [hoanghai145](https://wordpress.org/support/users/hoanghai145/) * (@hoanghai145) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/) * After I update new version. I stuck on refresh on google shopping Here is image. [https://ibb.co/DtYnsFB](https://ibb.co/DtYnsFB) - This topic was modified 4 years, 11 months ago by [hoanghai145](https://wordpress.org/support/users/hoanghai145/). Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/refresh-stuck/page/2/?output_format=md) [→](https://wordpress.org/support/topic/refresh-stuck/page/2/?output_format=md) * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14864831) * Hi, * Thanks for using our plugin and reaching out to us. When your feed is stuck processing than changes are there is an issue with your WP-cron. See: [https://adtribes.io/help-my-feed-processing-is-stuck/](https://adtribes.io/help-my-feed-processing-is-stuck/) * Thread Starter [hoanghai145](https://wordpress.org/support/users/hoanghai145/) * (@hoanghai145) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14865005) * I already install wp cron. But it not work. Anyway, The previous have work completely. * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14865453) * WP-cron is part of the default WordPress install and not something you need to install separately. When you install the WP-control plugin does it show an error notification on top? And can you list all cron events that start with ‘woosea’? * Thread Starter [hoanghai145](https://wordpress.org/support/users/hoanghai145/) * (@hoanghai145) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14865662) * Here is events, Nothing happened. Still stuck. * [https://ibb.co/RNH1cnz](https://ibb.co/RNH1cnz) * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14866092) * There should only be 1 woosea_cron hook (you show 3 in your screenshot), please make sure to delete the others. * Can you please share the plugin debug.log URL with us so we can see how you configured your feed? Instructions on how to retrieve it can be found here: [https://adtribes.io/send-your-debug-log-to-support/](https://adtribes.io/send-your-debug-log-to-support/) * Thread Starter [hoanghai145](https://wordpress.org/support/users/hoanghai145/) * (@hoanghai145) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14866447) * Here is debug log [https://petcarecomfort.com/wp-content/uploads/woo-product-feed-pro/logs/debug.log](https://petcarecomfort.com/wp-content/uploads/woo-product-feed-pro/logs/debug.log) * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14866481) * Thanks for sending over the debug.log * Can you try putting the feed on a daily or hourly refresh and to **disable** the “Refresh only when products changed” feature? * Thread Starter [hoanghai145](https://wordpress.org/support/users/hoanghai145/) * (@hoanghai145) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14866616) * always to disable, I refresh manually. * Thread Starter [hoanghai145](https://wordpress.org/support/users/hoanghai145/) * (@hoanghai145) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14873720) * Still stuck with new version. * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14874700) * Yes but did you put it on an hourly refresh interval already and see if that helps? * Thread Starter [hoanghai145](https://wordpress.org/support/users/hoanghai145/) * (@hoanghai145) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14874719) * You mean change Refresh interval: Hourly? I believe still stuck. * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14877050) * Yes, so: - Stop the processing of your feed - Change the refresh interval to hourly - Make sure this option is **disabled**: Refresh only when products changed - Make sure you are not caching anything using a caching plugin - Manually refresh the feed * Thread Starter [hoanghai145](https://wordpress.org/support/users/hoanghai145/) * (@hoanghai145) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14877974) * I am already do as you suggestion. Nothing has changed, it’s still stuck. * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14878158) * Can you share the content of the WooCommerce fatal error log of **today** with us? This is where you can find those logs: [https://docs.woocommerce.com/document/finding-php-error-logs/](https://docs.woocommerce.com/document/finding-php-error-logs/) * Thread Starter [hoanghai145](https://wordpress.org/support/users/hoanghai145/) * (@hoanghai145) * [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/#post-14878294) * Here is all log today * ``` 2021-09-16T02:34:19+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /home/petcarecomfort.com/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php on line 529 2021-09-16T10:31:03+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /home/petcarecomfort.com/wp-includes/post.php on line 2561 2021-09-16T10:34:25+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /home/petcarecomfort.com/wp-includes/class-wp-hook.php on line 291 2021-09-16T10:35:40+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /home/petcarecomfort.com/wp-includes/functions.php on line 624 ``` Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/refresh-stuck/page/2/?output_format=md) [→](https://wordpress.org/support/topic/refresh-stuck/page/2/?output_format=md) The topic ‘Refresh Stuck’ is closed to new replies. * ![](https://ps.w.org/woo-product-feed-pro/assets/icon-256x256.png?rev=3601097) * [Product Feed PRO for WooCommerce by AdTribes – Product Feeds for WooCommerce](https://wordpress.org/plugins/woo-product-feed-pro/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-product-feed-pro/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-product-feed-pro/) * [Active Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-product-feed-pro/reviews/) * 20 replies * 2 participants * Last reply from: [hoanghai145](https://wordpress.org/support/users/hoanghai145/) * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/refresh-stuck/page/2/#post-14878414) * Status: resolved