Support » Plugin: Complianz - GDPR/CCPA Cookie Consent » refresh or reload after acceptation

  • Resolved latrad


    The unique plugin trying who block cookies before accepted, just one thing to be perfect, add a option to force the page to reload or refresh after accepted, because one facebook button not work after accepted (share). Others plugins do it but no block and write cookie before accepted πŸ™‚

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @latrad

    Thanks for the kind words and the review!

    Actually the Complianz plugin forces a reload when needed. Could you communicate the URL of the website? You can do this here or log a support ticket at We will have a look why your Facebook button isn’t working correctly.

    edit: apologies, I see the URL you provided. Could you specify the page this button is displayed on? We are looking at your home page, which seems to be working as expected.

    Kind regards,

    • This reply was modified 1 year, 3 months ago by complianz.

    Hi thanks for you fast answer, you can be sure, when I will have signed all the papers with the bank for my business, I will take the premium version πŸ™‚
    My apologies, I see now it’s good, maybe at the beginning with chromium, i’m with linux, but now, i have trying and the page is reloaded, So the pluging work perfectly, thanks for all πŸ™‚

    Plugin Contributor Aert Hulsebos


    Hi @latrad,

    Thanks for your feedback. We have a look at chromium.

    Thanks again,

    regards Aert

    Hi Aert, just, you can say me where is the cookies privacy page generated by the plugin? I can see it on the menu but iompossible to find it in the pages.
    Just because when i scan my website with, i have this line in the report :
    You think is the cookies generated page from the plugin who tell my administrator name?
    Good day (or evening)

    Plugin Contributor Aert Hulsebos


    Hi @latrad,

    The Cookie Policy should be under Pages. You can find it by searching under pages for politique-de-cookies or you can go to the page directly when logged in. You can visit and see a top menu from WordPress. You should be able to find ‘edit page’ and find the page this way.

    The URL mentioned is not from Complianz, but WordPress itself. It will generate author pages when the blog is used. You can change the name under “users” in your WordPress Dashboard. If you don’t want to use this option, you can disable this.

    Hope this helps, regards Aert

    Hi Aert, yes I found the page by this way, well πŸ™‚

    I don’t use the blog and it’s a new administrator account with this name users “Administrateur”. I’have never writed article or others things like that with this administrator account and I have changed the user name before the scan.
    It’s very strange… I ask in a French support for that πŸ™‚

    Just one thing, I have a google cookie line in this scan and this line is red, so not good I think, how I can arrange that for have 100% protected? Now it’s good 70%.

    Click here for the report

    Thanks for all and good day

    Plugin Contributor Aert Hulsebos


    Hi @latrad,

    NID Cookies contain browser preferences for users when they use a Google related service. These do not contain personal data, but data related to your preferred language and Google settings, like SafeSearch Filter etc.

    This will be used in relation to Google Fonts, Maps or ReCaptcha after consent is given for these services. As I can see, you’re using ReCaptcha. This will be in relation to that service.

    Hope this helps,

    regards Aert

Viewing 7 replies - 1 through 7 (of 7 total)
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