Support » Plugin: W3 Total Cache » References to W3 Total Cache remain after deactivating plugin

  • Resolved wronski

    (@wronski)


    CURRENTLY

    Due to an issue where W3 Total Cache caused website to shutdown after a purge, and then cron manager stopped working, we have decided to deactivate W3 Total Cache, and likely delete.

    W3 Total Cache has been deactivated.

    Files to be deleted as mentioned on https://wordpress.org/support/topic/after-deactivating-w3-total-cache-site-is-no-longer-displaying-spaces/ have also been deleted.

    Yet now, there are references to W3 Total Cache in console log when viewing the website, and every page is substantially slower than it ever has been.

    How do I completely stop using W3 Total Cache?

    The page I need help with: [log in to see the link]

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  • Given the site was degraded for a long period of time, we had to restore from a backup. We have shutdown W3 Total Cache services one at a time to ensure nothing dramatic happens, and this seems to be working.

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