Title: REFERENCES privilege
Last modified: October 15, 2026

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# REFERENCES privilege

 *  [yeti016](https://wordpress.org/support/users/yeti016/)
 * (@yeti016)
 * [22 hours, 35 minutes ago](https://wordpress.org/support/topic/references-privilege/)
 * Hi,
   Since the last update, I have been receiving this error message and cannot
   access the plugin:
 * Required database tables are not created for **Cart Abandonment Recovery for 
   WooCommerce** plugin. Please make sure that the database user has the REFERENCES
   privilege to create tables.
 * What should I do?
   Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Freferences-privilege%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Aamir](https://wordpress.org/support/users/aamiribsf/)
 * (@aamiribsf)
 * [11 hours, 52 minutes ago](https://wordpress.org/support/topic/references-privilege/#post-19046717)
 * Hi,
 * Thank you all for reporting this and sharing the details.
 * Our team looked into it right away and quickly released a fix in **version 2.2.1**.
   It resolves the “REFERENCES privilege” notice and the missing Cart Abandonment
   menu that some sites with older database setups were seeing.
 * **If you don’t see the update in your dashboard yet:** WordPress.org can take
   a few hours to show a new version as an update on every site. To skip the wait,
   you can install it manually:
    1. Download version 2.2.1 here: [https://downloads.wordpress.org/plugin/woo-cart-abandonment-recovery.2.2.1.zip](https://downloads.wordpress.org/plugin/woo-cart-abandonment-recovery.2.2.1.zip)
    2. In your WordPress dashboard, go to **Plugins > Add New Plugin** and click **
       Upload Plugin**.
    3. Choose the zip file and click **Install Now**.
    4. When WordPress asks, click **Replace current with uploaded**.
    5. If you deactivated the plugin earlier, activate it again.
 * After the update, the notice should go away and the **WooCommerce > Cart Abandonment**
   menu should be back. Your existing abandoned carts, email templates and settings
   are kept, so there’s no need to delete or reinstall the plugin. This also applies
   if you rolled back to 2.1.4.
 * If anything still doesn’t look right after updating, please let us know here.

Viewing 1 replies (of 1 total)

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to reply to this topic.

 * ![](https://ps.w.org/woo-cart-abandonment-recovery/assets/icon-256x256.gif?rev
   =3370405)
 * [Cart Abandonment Recovery for WooCommerce – Recover Lost Sales with Automated Emails](https://wordpress.org/plugins/woo-cart-abandonment-recovery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-cart-abandonment-recovery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/reviews/)

## Tags

 * [database](https://wordpress.org/support/topic-tag/database/)

 * 1 reply
 * 8 participants
 * Last reply from: [Aamir](https://wordpress.org/support/users/aamiribsf/)
 * Last activity: [11 hours, 52 minutes ago](https://wordpress.org/support/topic/references-privilege/#post-19046717)
 * Status: not resolved